Field Service Technician

About the Position

Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• Location: USA – Birmingham, AL
• Department: IT
• Employment Type: Full-time

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Responsibilities

• Provide day to day support at the customer locations within a geographical region(s)
• Support customers in technical problems they have with their technical equipment

Requirements

• Core Skills:
  • Windows 7-11
  • MS Active Directory
  • GPOs
  • MS Office 365
  • PC hardware installation
  • Troubleshooting
  • Enterprise anti-virus solutions
  • IT ticketing systems
• Secondary Skills:
  • Driving licence
  • Excellent time management skill

We Offer

• Buddy program
• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Sick leave payments
• Flexible spending account FSA
• Internal career development program
• Vision Insurance

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.