Field Support Agent (Night Shift)
Job description
About the Position
Field Support Agent (Night Shift)
Las Vegas, Nevada, United States
Ever imagined saying, “I helped launch the future of transportation”? We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives – with no one inside – powered by our world-first Remote Driving technology on real public streets.
We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.
Responsibilities
- Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability
- Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience
- Acting as a safety driver during vehicle training and testing sessions
- Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment
- Occasionally delivering vehicles directly to customers and assisting with pickups
Requirements
- A responsible and safety-conscious driver with a valid US driver’s license
- Willingness to variable shift patterns
- Ability to pass a drug screening, including THC
- Organized, reliable, and detail-oriented, with a strong troubleshooting mindset
- An interest in autonomous vehicles and future mobility
- Resilient and comfortable working in a dynamic, tech-forward environment
We Offer
- Base Pay: $15 per hour
- Bonus Structure:
- $100 bonus per week, for hitting 50 missions in a 40 hour week (Prorated to 1.25 missions per hour worked)
- $160 bonus per week, for hitting 60 missions in a 40 hour week (Prorated to 1.5 missions per hour worked)
- Maximum $19 per hour OTE (on target earnings)
- 💪 A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.
- 🌍 Huge scope for impact in a fast-paced environment
- 🌴 Paid Vacation Days
- 🎫 401(k) programme
- 🏥 Health, Dental & Vision Insurance
- 🚗 All Vay team members receive 30% off their Vay rides
- 🛍️ Exclusive external discounts
- 🎊 Regular team events throughout the year
- 🍎 Snacks & Drinks in our Las Vegas office
About the Company
We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply. We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.
Apply for this role
We’re building technology that moves the world forward-and we do it together. Here’s what you can expect as part of our mission-driven team.
- Flexible working options
- Transparent hiring process
- Collaborative team culture
- Mission-driven work with real-world applications
Curious to experience Vay yourself? In Las Vegas? Use the code VAYCANDIDATE for $10 off your first trip in Las Vegas! Download the “Vay” app from the Apple or Google Play store & off you go!
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