About the Position

Field Support Agent – Part Time

Austin, Texas, United States

Ever imagined saying, “I helped launch the future of transportation”?

We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives – with no one inside – powered by our world-first Remote Driving technology on real public streets.

We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.

Responsibilities

Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability
Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience
Acting as a safety driver during vehicle training and testing sessions
Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment
Occasionally delivering vehicles directly to customers and assisting with pickups

Requirements

A responsible and safety-conscious driver with a valid US driver’s license (must’ve held your license for a minimum of 2 years)
Flexibility on shift patterns
Ability to pass a drug screening, including THC
Organized, reliable, and detail-oriented, with a strong troubleshooting mindset
An interest in autonomous vehicles and future mobility
Resilient and comfortable working in a dynamic, tech-forward environment

We Offer

Competitive hourly pay of $15 plus performance-based bonus structure, paid bi-weekly
Flexible working options
Transparent hiring process
Collaborative team culture
Mission-driven work with real-world applications

About the Company

💪 A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.

🌍 Huge scope for impact in a fast-paced environment

🚗 All Vay team members receive 30% off their Vay rides

🛍️ Exclusive external discounts

🎊 Regular team events throughout the year

🍎 Snacks & Drinks in our Las Vegas office

For more information on Vay’s physical demands, working environments, and safety requirements, you can review this link. We’ll also cover anything specific to this role during the first interview.

We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.

We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.

Apply for this Role

We’re building technology that moves the world forward-and we do it together. Here’s what you can expect as part of our mission-driven team.

Due to insurance requirements, this role requires drivers to be 25 years of age or older. Do you meet this requirement?

Please confirm you are a US citizen and hold the right to work without restriction in Austin?

Please confirm you hold an Austin state driver’s license with no violations.

What shift patterns are you available?

Morning (5:30am-2:30pm)
Afternoon (2:00pm-11:00pm)

Please confirm that you can pass a drug test (including THC) and pass a background check?

Are you aligned with the compensation for this position?

The pay for this role is $15 per hour plus performance-based bonus structure and is paid bi-weekly.

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Field Support Agent - Part Time

Job description