Field System Engineer (VMS / Network) (m/f/d)

About the Position

Join Staige GmbH as a Field System Engineer (VMS / Network) (m/f/d) to launch and configure video management systems at customer sites. We combine cutting-edge AI technology with tangible value for our customers. Staige stands for technological progress, real-time video analysis, and intelligent solutions. Our mission: making visual data usable wherever it is needed – from critical infrastructure to sports!

Do you love being where technology meets reality – right on-site with the customer? Can you get systems up and running, understand exactly what you’re installing, and keep a cool head even when things don’t work perfectly the first time? Then join our team and bring your talents to Staige!

Responsibilities

• You will launch our video management system (VMS) directly at the customer site – from installation and network integration to final commissioning.
• You will configure the system to perfectly suit each specific application, including setting up the rules for our AI-powered detection.
• You will be the primary technical point of contact on-site, supporting customer discussions regarding implementation, such as server locations in the data center or optimal network configuration.
• You will analyze logs, troubleshoot issues, and provide structured handovers to our Level 2 team.
• You will gather customer feedback and accurately document information and incidents in our ticketing system.
• You will work closely with our development and DevOps teams.

Requirements

• Technical background and a fundamental understanding of software and programming – you do not need a developer background.
• Good knowledge of network infrastructure and network technology.
• Solid Linux skills.
• Practical experience with Kubernetes and Docker.
• Eager to learn the functionality and specific features of our video management system (VMS).
• Ideally, experience with IP cameras and/or video streaming.
• Willing to travel and hold a driver's license.
• Strong communication skills and comfortable in direct, on-site customer interactions.
• Structured manner and reliable documentation in ticket systems.
• Very good command of German.

We Offer

• Flexible working hours
• Modern workspace with the option for remote work
• Friendly and collaborative work environment
• Individual onboarding and supported professional development opportunities
• Exciting and innovative projects with challenging tasks where you take on responsibility early on
• A company culture where your opinion is valued and you can make a real impact with your ideas

About the Company

Staige is diverse. We are convinced that diversity is essential to creating exceptional products. It starts with our team. That’s why we’ve created a culture free of discrimination that fosters diverse teams and does not discriminate based on race, religion, skin color, origin, or other personal characteristics.

Have we gotten you interested?

Apply now!

Location: Essen, Germany

Employment Type: Full-time / Part-time