Job Description, Responsibilities & Requirements
About the Position
Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Creatio is looking for a Finance Business System Analyst to join our team and act as a key bridge between Finance & HR Operations and internal development teams.
The role focuses on:
- Analyzing and improving finance and HR-related processes
- Supporting and evolving financial systems
- Contributing to automation and innovation initiatives within internal platforms
Responsibilities
Business & Process Analysis
- Analyze Finance & HR Operations processes, including:
- accounting, billing, invoicing
- payroll, bonuses, accruals
- budgeting and cost allocation
- financial and management reporting
- Document AS-IS / TO-BE processes and identify automation opportunities
- Prepare business requirements, user stories, and functional specifications
Systems & Integrations
- Work with financial systems (at analyst level), such as one or more of the following:
- 1C: Accounting / 1C: Enterprise
- Sage (Intacct, X3)
- Workday (Adaptive, Finance / HCM)
- Participate in the analysis and documentation of integrations between:
- finance systems
- HR systems
- internal platforms / CRM
- Support UAT, releases, and post-go-live activities
Stakeholder Collaboration
- Work closely with:
- Finance teams
- HR Operations
- Internal Development and Platform teams
- Translate business needs into clear and structured system requirements
- Support change management and user adoption
Requirements
Must-have
- 2+ years of experience as a Finance Business Analyst / System Analyst
- Hands-on experience with at least one financial system, such as:
- 1C, Sage, Workday, or similar ERP / Finance platforms
- Solid understanding of:
- accounting principles
- financial flows and controls
- management reporting
- Experience in documenting:
- business processes
- functional requirements
- integration scenarios
- Upper-Intermediate English or higher
Nice to Have
- Experience with HR processes (payroll, benefits, HR operations)
- Experience with ERP / HCM implementations or support
- Basic understanding of APIs, data flows, and integrations
- Experience in product-oriented or innovation-driven teams
Personal Profile
- Strong analytical and structured thinking
- Ability to ask the right questions and clarify business needs
- Comfortable working with ambiguity and evolving requirements
- Proactive, responsible, and business-oriented mindset
- Strong communication and collaboration skills
We Offer
- The award-winning product (a Leader in Gartner Quadrants) to be proud of.
- A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
- Culture of genuine care, ownership, dedication, and high standards.
- A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
- Caring for your health: Creatio offers several options for medical insurance together with our medical partner.
- Competitive pay.
- Paid leave options for life-qualifying events, sicknesses, etc.
- Nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.
About the Company
We wholeheartedly believe in our values. They guide each decision we make, serving as the path we follow to achieve our goals.
One Team
Regardless of our location, we always work as one towards the same goal.
Genuine Care
We genuinely care about our customers, partners, and co-workers. This is a defining part of our DNA.
Passion
We find meaning and purpose in what we do. We don’t make excuses and never stop until it’s done.
Strive for excellence
We push ourselves to deliver according to the highest standards.
Grow every day
We work hard to become a better version of ourselves and embrace an everyday improvement approach.