FinCrime Operations Senior Analyst - RFI

About the Position

FinCrime Operations Senior Analyst - RFI

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

More about our mission and what we offer.

Responsibilities

• RFI Management: Gathering, analyzing, and assessing relevant information to construct comprehensive and professional responses. Ensuring timely internal escalation and managing communication with partners.
• Data Analysis: Reviewing and interpreting data to identify patterns and potential risks associated with financial crime. Supporting the team in making informed decisions based on data insights.
• Documentation and Record Keeping: Maintaining meticulous, accurate, and timely documentation for all RFI reviews and decisions. Ensuring compliance with data privacy regulations and internal data security protocols.
• Risk Management and Escalation: Escalating critical incidents, high-risk customers, significant control weaknesses, or material breaches to direct leadership in a timely and precise manner.
• Compliance with Guidelines: Staying informed about relevant regulations and internal policies, ensuring activities adhere to internal procedures, external expectations, and contractual obligations.
• Trainings: Completing all company-assigned mandatory, refresher, or ad hoc trainings on time and with diligence.
• Process Improvement: Contributing to the continuous improvement of RFI processes by raising process and/or tooling bugs, inefficiencies, and suggesting actionable and impactful enhancements.
• Team Collaboration: Developing and maintaining productive and professional working relationships with colleagues, contributing to a positive and collaborative team environment.
• Communication: Communicating clearly, professionally, and empathetically with customers and partners to obtain necessary details or clarifications for reviews, always upholding our high customer experience standards.
• KPIs: Taking a proactive approach to consistently achieve individual and team targets (KPIs, SLAs), demonstrating a strong commitment to both quality and speed.

Requirements

• Strong verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus.
• 1-2 years of experience in operations, compliance, or a related field, preferably with exposure to financial crime or RFI processes.
• Proven capacity to maintain a high level of quality and accuracy, with a strong commitment to precise process adherence and meeting established standards.
• Basic understanding of global financial crime regulations and due diligence standards.
• Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use.
• Ability to work independently and make decisions within well-defined procedures.
• Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations.
• Ability to follow established procedures consistently and efficiently, particularly in handling routine tasks.
• Willingness to work flexible hours, including shifts, weekends, and public holidays as needed.
• Proactive attitude with a willingness to learn and develop in the financial crime domain.

Nice to Have

• Education: Bachelor’s degree in Finance, Business Administration, Law, or related field.
• Certifications: ICA, CAMS, or equivalent certification (Sanctions/AML/KYC focused).

We Offer

🚀 RSU’s in a rapidly growing company

💪 An annual self-development budget

🩺 Health and dental allowance for you and your dependents - CarePlus (Master1)

💝 Company-paid: Life Insurance, and an EAP program

☀️ Paid time off: 30 days vacation + 3 “Me” days + 1 volunteer day, annually

🏝️ A paid 6-week sabbatical leave after four years

👶🏼 8-weeks of paid parental leave, after a year with us and child care assistance

🚌 Transportation vouchers

🍕 Meal (708 BRL per month) and food (1,166 BRL per month) vouchers

🏋️ TotalPass access to 3,500 gyms and studios throughout Brazil

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

More about our mission and what we offer.

Interview Process

• Resume Review
• Recruiter Screening + Home-Task
• Final Interview
• Offer

Job Location

Brazil