FinCrime Operations Senior Lead - AML Investigations

About the Position

FinCrime Operations Senior Lead - AML Investigations

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

Responsibilities

As a Financial Crime Operations Senior Lead, you will be responsible for developing and managing a team of Financial Crime Operations Team Leads and Specialists for specific SME areas. Your key objective is to ensure the effective assessment and mitigation of risks related to high-risk customers, while strictly adhering to AML/CFT regulations and aligning with Wise’s risk appetite and internal policies.

Key Responsibilities:

• Leadership and People Development: Drive team performance and cultural excellence to support sustainable business growth. Lead by example, demonstrating values and work ethic that inspire accountability, proactive problem-solving, and a growth mindset.
• Performance Management: Foster a culture of excellence in your team by consistently meeting KPIs and SLAs in our metrics-driven environment.
• Operational Management: Turn high-level plans into actionable changes and lead your team to success. Create phased implementation plans to minimize disruption and set clear metrics to track progress.
• Quality Assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks.
• Domain Knowledge and Expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team.
• Project Management: Effectively lead projects from start to finish, prioritizing tasks and maintaining documentation.
• Planning and Execution: Ensure operational area plans are set in place and provide insights to other stakeholders.
• Stakeholder Management and Communication: Lead complex projects with multiple stakeholders, setting priorities and ensuring timely delivery.

Requirements

• Excellent verbal and written communication skills in English.
• 9+ years of experience in areas such as Know Your Customer (KYC)/AML, financial crime, compliance, or a related field within financial services.
• At least 5 years of experience leading small to medium-sized teams.
• Advanced understanding of the regulatory framework surrounding KYC, FinCrime, regulatory or operational compliance.
• Strong understanding of the regulatory framework governing financial services.
• Experience with forecasting and strategically moving team metrics.
• Ability to recognize and proactively resolve recurring issues and streamline processes.
• Strong organizational and project management skills.
• Robust problem-solving capabilities with a focus on actionable, scalable and impactful solutions.
• Proven track record of taking individual ownership and responsibilities as well as being a great team-player.

We Offer

• Competitive salary: MYR 14300 - MYR 19400 - monthly
• Full-time position
• On-site work location in Kyiv, Ukraine

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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