FinCrime Operations Team Lead - Screening

About the Position

FinCrime Operations Team Lead - Screening

As a FinCrime Operations Team Lead - Sanctions, you will develop and oversee the daily operations of a team of FinCrime Operations Analysts or Specialists. Your primary purpose is to ensure the effective mitigation of financial crime risks associated with Wise's customers, while maintaining a strong focus on operational efficiency, regulatory compliance, and a customer-centric approach.

Responsibilities

• Team Leadership

  • Lead by example, driving a customer-focused mindset across your team and the wider fincrime organization.
  • Foster a high-performance, results-driven culture defined by strong ownership and accountability.
  • Build and nurture high-performing teams that value knowledge sharing, continuous learning, and adaptability.

• People Management

  • Coach and develop a strong team of FinCrime Operations Analysts or Specialists.
  • Provide tailored guidance, manage performance issues effectively, and ensure sustained excellence and growth.
  • Conduct regular, constructive, and actionable feedback sessions.

• Operational Management

  • Oversee the daily operations of the team, ensuring adherence to relevant regulations and internal policies.
  • Identify and propose opportunities for process and tooling improvements.
  • Collaborate with central functions and other operational teams to increase efficiency.

• Performance Management

  • Measure team and individual KPIs and ensure performance targets and quality standards are consistently met.
  • Drive high-quality results for both the team and individuals.
  • Conduct timely quality reviews and communicate the importance of quality assurance.

• Expertise Sharing

  • Be a subject matter expert in financial crime areas.
  • Maintain a comprehensive understanding of regulatory obligations, internal policies, domain-specific processes, and best practices.
  • Apply a risk-based approach to deterring and preventing money laundering and financial crime.

• Issue Management and Escalation

  • Escalate tooling or processing incidents, high-risk customer issues, control weaknesses, or other material problems to direct leadership in a timely and informative manner.

• Planning and Execution

  • Drive your direct team's performance outcomes, ensuring key performance indicators (KPIs) are consistently met and enhanced.
  • Leverage data to support initiative execution and set targets for improvement.

• Stakeholder Management and Communication

  • Collaborate closely with stakeholders ensuring clear communication and coordination of actions.
  • Employ impactful and inspiring communication skills, unifying individuals behind shared goals.

• Other

  • Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach.

Requirements

• Core Skills
  • Financial Crime
  • KYC/AML/Fraud/Screening
  • Team Leadership

We Offer

• Competitive salary: INR 2150000 - INR 2950000 yearly
• Full-time position
• Opportunity to work in a diverse, equitable, and inclusive environment

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable, and inclusive.

For more information about working at Wise, visit Wise.Jobs.

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