Finnish Customer Consultant

About the Position

🌟 Join Our Team in Lisbon! 🌟

Are you passionate about streaming and committed to providing exceptional customer service? Do you speak Finnish fluently? If so, come be part of our team at the biggest streaming platform and help us deliver top-notch support to our Premium Members!

Location

• City: Lisbon
• Country: Portugal

Responsibilities

• 🗣 Deliver excellent support to our Finnish-speaking Premium Members via phone, email, and chat.
• 🔧 Resolve technical issues related to our streaming services, ensuring a seamless and enjoyable experience.
• 💭 Assist members with navigating our platform and using its features to their fullest potential.
• 📊 Collect and share feedback to help us continually enhance our services and customer satisfaction.

Requirements

• Fluency in Finnish and English (both written and spoken) is required.
• Previous customer service experience is a plus, particularly in a digital or streaming context.
• Strong communication skills and a dedication to delivering outstanding customer service.
• Excellent problem-solving abilities and attention to detail.
• A passion for entertainment, including movies and series!

We Offer

• Competitive salary and a comprehensive benefits package.
• A dynamic, multicultural work environment.
• Opportunities for career growth and professional development.
• Free access to our premium streaming service-enjoy unlimited movies and shows!

Why Lisbon?

Experience life in Lisbon, a city renowned for its vibrant culture, stunning views, and favourable climate. It’s an ideal place to work and live, offering a perfect blend of professional and personal fulfilment.

About the Company

Join the team at the biggest streaming platform and be part of a dynamic, innovative company dedicated to providing the best entertainment experience to our members worldwide.