Forward Deployed Architect

About the Position

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 1500+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction.

The Forward Deployed Architect (FDA) is a senior technical leader embedded with customers to design, orchestrate, and scale next-generation agentic automation across enterprise systems. As the “Data Weaver,” you connect AI to the enterprise-bridging ERP, MRP, PLM, and human workflows through secure, scalable integrations. You will work at the intersection of architecture, data engineering, and AI-driven automation, serving as a trusted expert who guides customers through complex technical landscapes while influencing adoption and delivering a best-in-class deployment experience.

Responsibilities

• Design and own technical workstreams including integrations, SCIM/LDAP, data pipelines, and advanced automations.
• Lead architecture for connecting enterprise systems via APIs, ETL/ELT pipelines, and modern integration frameworks.
• Serve as the expert on agent types, agent framework behavior, and AI trust and governance considerations.
• Partner with customer teams to advise on solution design aligned to supply chain and operational use cases.
• Enable customer technical resources to master the platform and become self-sufficient.
• Manage technical deployments across multiple concurrent workstreams in rapidly evolving environments.
• Drive issue resolution, root cause analysis, and continuous improvement throughout the implementation lifecycle.
• Collaborate cross-functionally to provide technical feedback, shape product evolution, and ensure a gold standard customer experience.

Requirements

• 8+ years as an Enterprise Solutions Architect for complex business applications (ERP, MRP, PLM preferred).
• Strong familiarity with CRM/ERP ecosystems; Salesforce experience is a significant plus.
• Proven experience architecting integrations with large enterprise systems.
• Expertise in ETL/ELT pipelines, API integration, and data governance best practices.
• Proficiency with REST APIs and scripting experience (Python or JavaScript).
• Ability to articulate complex technical concepts clearly to both technical and non-technical stakeholders.
• Experience responding to customer inquiries related to security, infrastructure, and technical capabilities.
• Strong technical program management skills with the ability to manage multiple simultaneous workstreams.
• AI curious and eager to work with fast-moving, AI-first products.
• Customer-obsessed, relationship-driven, and energized by solving hard technical problems in dynamic environments.
• Seeking candidates who would love to spend time in-person building with customers – Travel expectation: 50%+/-.

We Offer

• Competitive base salary range: $150,000-200,000 Annually (specific to California, Colorado, Hawaii, New York, Washington, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, Nevada, Rhode Island, and Vermont).
• Flexible PTO
• Sick Time
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Life Insurance
• FSA
• HSA
• STD/LTD
• EAP
• 401k
• Paid Holidays

About the Company

We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not “where” you work, but “what” you deliver! OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

We will consider qualified applicants with arrest and conviction records as part of a fair and individualized assessment in accordance with the Los Angeles County Fair Chance Ordinance. This ensures transparency in the hiring process and compliance with the ordinance, which promotes fair chances for applicants regardless of criminal history.

This role has been categorized as a Remote position with up to 50%+/- travel involved to client sites. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to OSF Digital. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

Disclaimer

OSF Digital does not accept unsolicited CVs from recruiters or employment agencies in response to the OSF Digital Careers page or an OSF DIGITAL social media post. We consider any resume (CV) or biography received from a recruiter or employment agencies without prior approval from a member of our Talent Acquisition Department to be unsolicited and gratuitous, and such submissions will not be recognized by OSF Digital for purposes of “ownership” of the candidate.

Have Questions About Joining OSF?

Whether you’re exploring a specific role or want to learn more about life at OSF, our recruitment team is here to help. Reach out using the form and we’ll get back to you as soon as possible.

OUR ADDRESS

5600, boulevard des Galeries, Suite 605, Québec, Québec G2K 2H6

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GET IN TOUCH

[email protected]

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