About the Position

Forward Deployed Engineer

Navi AI is seeking a Forward Deployed Engineer to join our team in San Francisco, California. In this role, you will build and ship features for flight schools, working directly with customers to enhance their operations.

Responsibilities

• Embed with a customer until you understand their operation extremely well
• Build the dashboards, tools, and features they're asking for, and ship them fast
• Gather field intelligence - user feedback, edge cases, performance data, workflow observations - and bring it back to product and engineering in a way that drives action
• Own the customer relationship on the ground - you are Navi's face at every site you touch
• Work directly with engineering to compress the feedback loop between field reality and product iteration

Requirements

• You can build and ship an app, dashboard, or internal tool end to end, by yourself - design, code, deploy
• You learn a domain fast and can smoothly own talking to a chief instructor one hour and debugging at your desk the next
• You stay effective when there's no manual, no clear owner, and the requirements keep changing
• You're comfortable embedding with a customer and flexible about travel
• You read a room and build trust fast - customers want you back on site, and you can turn a vague ask into a clear plan they're bought into

Nice to Have

• Familiarity with aviation systems, flight schools, avionics, or defense operations
• Pilot certificate or flight training experience
• Experience working on military installations, flight schools, or in DoW environments

Why this Role Matters

Navi's technology only matters if it works where it counts - in the cockpit, the briefing room, the ops center. You're the person who makes that happen. Every site you deploy is a new proof point. Every feature you ship makes a customer more committed. Every insight you bring back compounds across the whole product. You close the gap between product and reality - and that's what lets this company scale without breaking.

What You'll Get

• Flight training - earn your pilot's license and work with true domain expertise
• Competitive salary and full travel coverage - flights, lodging
• Impact you can see - work directly with pilots, instructors, and military operators using what you deployed
• A role that scales into field operations leadership as we grow

How We Work

• Find a way. We don't wait for permission or perfect information. Ideas come from anywhere regardless of title. Figure it out, ship it, iterate.
• Creativity over control. First principles over process. We'd rather have a creative solution that's 80% right today than a perfect one next quarter.
• Update fast. Come in with a hypothesis, throw it away when the data says otherwise. Ego has no place here.
• Intensity with focus. We work hard because the mission demands it. Clarity on what matters is how we make that sustainable.

About the Company

Navi AI is dedicated to enhancing flight school operations through innovative technology. Our team is committed to delivering solutions that make a real difference in the field.