Forward Deployed Software Engineer - SF

About the Position

Forward Deployed Software Engineer - SF

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.

We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.

This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.

Responsibilities

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
• Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
• Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback.
• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.

Requirements

• 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable.
• Former founder, or early engineer at a startup who has built a product from scratch is a plus.
• Experience with relational databases like Postgres/MySQL.
• Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.

We Offer

• Compensation: $185K – $325K • Offers Equity
• Benefits:
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts.
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit).
  • 401(k) retirement plan with employer match.
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks).
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law).
  • Mental health and wellness support.
  • Employer-paid basic life and disability coverage.
  • Annual learning and development stipend to fuel your professional growth.
  • Daily meals in our offices, and meal delivery credits as eligible.
  • Relocation support for eligible employees.
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.