Fraud Analyst - French Market

About the Position

Fraud Analyst - French Market

Paris, France

Operations & Customer Success – AML - France 🇫🇷

Full-time / Hybrid

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At Qonto, we are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

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Responsibilities

• Monitor transactions: Analyze transactions to detect fraud patterns, focusing on scams, phishing, and account takeover.
• Investigate and prevent: Independently investigate complex fraud cases and put preventive measures in place across financing and payment products.
• Assess risk early: Run risk assessments on new products and features and keep onboarding fraud prevention robust.
• Own projects: Own medium-scale projects end to end, in line with the objectives set by your Lead.
• Strengthen detection with Risk and Security: Work with both teams to improve fraud detection and align strategies.

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Requirements

• Fraud or AML experience: Independently handled complex fraud or AML cases at senior level.
• Investigative mindset: Use evidence-based and creative thinking to detect patterns and solve complex cases.
• Clear communication: Confident talking with customers and counterparties, including in sensitive situations.
• Languages: Fluent in English and French, and Portuguese is a plus.
• AI-native learning mindset: Welcome feedback and use AI tools to keep sharpening how you work.

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We Offer

• An established, specialised team: Join a Fraud team with defined levels (L1–L3), documented processes, and real operating rhythms.
• Real ownership: Own your caseload and your medium-scale projects.
• Breadth of casework: Handle the full range of fraud, from private scams to social engineering and financing-product fraud.
• A say in how we scale: Help shape our detection processes and tools as the team grows.

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About the Company

Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Join us as a Fraud Analyst to detect and prevent fraud and protect Qonto’s French market customers from scams. You’ll join our specialized Fraud team of about 7 people, where your work protects customers and Qonto from fraud-related risks and supports compliance as we grow. You’ll report to Anamaria Codorean-Termure, our Senior Team Lead Fraud.

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🔒 Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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