French Customer Consultant

About the Position

🌟 Join Our Team in Lisbon! 🌟

Are you passionate about streaming and delivering exceptional customer service? Do you speak French fluently? We’re looking for a French-speaking Customer Consultant to join our team at the biggest streaming platform and provide outstanding support to our Premium Members!

Responsibilities

• 🗣 Offer top-notch support to our French-speaking Premium Members via phone, email, and chat.
• 🔧 Troubleshoot and resolve technical issues related to our streaming services to ensure a smooth user experience.
• 💭 Assist members in navigating our platform and making the most of its features.
• 📊 Collect and relay feedback to help us continuously enhance our services and customer satisfaction.

Requirements

• Fluency in French and English (both written and spoken) is essential.
• Previous customer service experience is preferred, especially in a digital or streaming context.
• Excellent communication skills and a commitment to providing outstanding customer support.
• Strong problem-solving abilities and attention to detail.
• A genuine interest in entertainment, including movies and series!

We Offer

• Competitive salary and a comprehensive benefits package.
• A dynamic and inclusive work environment.
• Opportunities for career advancement and professional development.
• Free access to our premium streaming service-enjoy unlimited movies and shows!

About the Company

Experience the charm of Lisbon, a city celebrated for its vibrant culture, beautiful landscapes, and pleasant climate. It’s the perfect place for both work and leisure.

Location

• City: Lisbon
• Country: Portugal