Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Help Customers from Anywhere in the World
We are seeking a skilled Contract French (Canadian) Translator & Customer Messaging Specialist to support an upcoming Canadian tour. This role will focus on translating English signage, materials, and customer-facing communications into culturally accurate French (Canadian), while also helping shape messaging that resonates with French-speaking audiences in Canada.
Responsibilities
- Translate tour signage, merchandise signage, safety materials, and customer-facing documents from English to French (Canadian)
- Ensure all translations are culturally appropriate, regionally accurate, and aligned with Québec language standards
- Adapt messaging-not just translate-to ensure clarity, tone, and audience relevance
- Proofread and review translated materials for accuracy, grammar, and consistency
- Partner with internal teams to create customer-facing messaging tailored to French-speaking Canadian audiences
- Provide guidance on tone, phrasing, and terminology to ensure an authentic and localized experience
- Review marketing, signage, and announcements to ensure alignment with French-Canadian expectations
- Assist in preparing materials ahead of tour stops in French-speaking regions
- Be available for quick-turn translations and updates during active tour periods
Requirements
- 1-2 Years of Experience
- Strong understanding of Québec French language nuances, tone, and regional preferences
- Experience in localization and customer-facing communication
- Software/platforms required: FreshDesk
Tech Checklist – Gotta Have It!
- A reliable computer (at least with an i5 processor) and a stable high-speed internet connection
- A quiet, cozy workspace to handle calls and chats like a pro
- Flexible with work schedule
We Offer
- Opportunity to work in a remote-first company with a global team
- Be part of a company that delivers WOW-worthy customer experiences for brands worldwide
- Professional growth and development opportunities
About the Company
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Work Details
- Work type: Part-time
- Department: Customer Service
- Division: United States
- Location: Johannesburg, South Africa
Apply Now
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?