Front Desk Executive
Primary stack
Job description
About the Position
Front Desk Executive
We are seeking a professional and well-organized Front Desk Executive to manage reception operations and support day-to-day administrative activities. The ideal candidate will handle visitor interactions, incoming calls, courier management, and meeting room coordination while ensuring a welcoming and professional front-office environment.
Responsibilities
- Manage the front desk/reception area and ensure it is maintained professionally at all times.
- Greet and assist visitors, clients, candidates, and employees in a polite and professional manner.
- Handle incoming calls and direct them to the appropriate person or department.
- Maintain visitor records and follow company security and access-control procedures.
- Coordinate with the security team regarding visitor entry and exit.
- Manage incoming and outgoing courier and dispatch activities, including maintaining records.
- Receive and distribute documents, parcels, and other deliveries.
- Coordinate meeting room bookings and ensure meeting rooms are properly arranged before meetings.
- Assist with refreshments, tea/coffee, and other arrangements for visitors and meetings.
- Maintain reception-related records, registers, and daily reports.
- Coordinate with the Admin team for office requirements and general administrative activities.
- Support employee and visitor queries at the reception desk.
- Assist HR/Admin with basic coordination activities when required.
- Ensure reception displays, company information, and other front-office materials are properly maintained.
- Maintain confidentiality of company and visitor information.
- Follow all company security, safety, and administrative policies.
Requirements
- Graduate in any discipline; relevant certification will be an advantage.
- 1-3 years of experience in Front Desk, Reception, Administration.
- Excellent verbal and written communication skills.
- Professional appearance and positive attitude.
- Basic knowledge of MS Office (Word, Excel, Google Doc, Google Spreadsheet, Outlook) and email communication.
- Good organizational and time-management skills.
- Ability to handle multiple tasks and priorities.
- Should be polite, confident, and professional while interacting with employees and visitors.
- Good command of English and Hindi; knowledge of Punjabi would be an advantage.
Nice to Have
- Well-groomed and presentable.
- Punctual and disciplined.
- Able to work independently as well as coordinate with different departments.
- Comfortable working in a fast-paced IT/corporate office environment.
- Should have a proactive approach and willingness to support administrative activities.
We Offer
- Collaborative, growth-oriented, and learning-driven work environment.
- Strong focus on career development and continuous upskilling.
- Exposure to modern technologies, tools, and best practices.
About the Company
Our Admin team plays a vital role in ensuring smooth day-to-day office operations and maintaining a professional, organized, and welcoming workplace. The team focuses on efficient coordination, employee and visitor support, and maintaining office standards. We foster a collaborative and supportive environment that values professionalism, accountability, and teamwork to ensure seamless administrative operations and a positive workplace experience.
Job Details
- Job Title: Front Desk Executive
- Department: Admin
- Location: Mohali, India
- Employment Type: Full Time
- Experience Required: 1 to 3 years
- Working Model: Work From Office
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