About the Position

viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. We are looking for a Fulfilment Operations Agent to join our team in Limerick, Ireland. As a fulfillment expert, you will help ensure our buyers have a seamless experience. You will be responsible for investigating and troubleshooting fulfillment issues on the platform in a timely manner to ensure our buyers get their tickets smoothly.

Responsibilities

Responsible for interacting with our buyers and sellers to ensure tickets are delivered successfully.
Be resourceful and driven to investigate issues to the point of resolution.
Communicate clearly, constructively, and concisely with other teams and outside vendors as needed.
Have a passion for detail while executing workflows to successfully resolve issues.
Additional duties as required.

Requirements

Computer literate. Able to use Microsoft Office to a good level as well as learn new applications quickly.
Resourcefulness and dedication to finding a solution to ensure our buyers get their tickets.
Clear and concise written and verbal communication.
Demonstrates strong organizational and multi-tasking skills.
Comfortable taking initiative and driving solutions.
Ability to work in a fast-paced environment while meeting deadlines.

We Offer

Competitive starting salary of €30,000 yearly.
Health package.
Continuous training & support.
Career progression.
Employee Engagement initiatives.
Casual dress code.
Free parking.

About the Company

At viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and the newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package.

Application

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Fulfilment Operations Agent

Job description