Functional Analyst

About the Position

Join ISSHO Technology as a Functional Analyst to spread product knowledge, manage client interactions, and support partners.

Responsibilities

• Spreading the word about ISSHO to partners and clients, knowing how to interpret the product’s impact on the client’s business;
• Knowing the product’s functionalities and proposing its functional evolution, managing major versions;
• Developing and maintaining promotional materials;
• Managing social media communications;
• Being the first line of interaction with customers when they raise incidents or make suggestions for improvement;
• Providing functional support to partners;
• Developing and maintaining the content of user manuals;
• Carrying out training activities with partners, including developing the necessary materials and certification tests;
• Carrying out functional tests on the product, being responsible for the UATs.

Requirements

• Academic qualifications in an area relevant to the role
• 5 years’ experience in a similar role
• Commercial training (preferred)
• Availability for hybrid work

We Offer

• The team is young and has growth potential;
• The system is hybrid (face-to-face vs. remote);
• The pay is compatible with your experience and you have the potential to develop;
• The environment is mentally challenging, with plenty of learning opportunities in innovative projects.

Apply Here

Together, let’s make your business evolve. Reach us for more information. We’ll be glad to help you.

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