About the Position

Turning complex requirements into clear, actionable solutions

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About the Company

Founded in 2013 and headquartered in Tampa, Florida, 64labs is a front-runner in ecommerce development, specializing in bespoke progressive web applications. Alongside Salesforce Commerce Cloud, our team has deep expertise in modern front-end technologies, including Vercel and Next.js, which we leverage to deliver high-performance, scalable storefronts.

Despite our compact size, we have made a global impact with a portfolio of projects spanning the U.S. and Europe. Notably, we collaborated with Salesforce in the creation of their PWA Kit, now known as Composable Storefront, solidifying our role as their leading global front-end partner.

We’ve also delivered solutions for recognizable brands such as Moncler, Callaway Golf, Aritzia, and Horizon Hobby, helping them elevate their digital commerce experiences.

Our team, operating on European time, fosters a meritocratic culture with a steep yet supportive learning curve. Remarkably, we’ve seen no voluntary developer exits in the last three years, a testament to the stability and rewarding nature of our work environment.

Responsibilities

Be the primary point of contact for the client business/product owner, and act as representative and champion of their business requirements and objectives within the project team
Active participation in discovery, scoping, grooming, planning, and estimation processes as part of the 64labs SDLC
Demonstrate a proactive approach at all levels in cooperation with the 64labs project team, client team, and their partners
Conduct structured interviews and facilitate workshops with a range of stakeholders, to capture business, technical, and system requirements
Analyze the client’s current site/solution as well as requesting, collating, and absorbing a wide range of client and third-party data and documentation to inform the requirements gathering process
When necessary, coordinate spikes and technical investigations to conduct a deeper dive into a specific area of the client’s current site, their requirements, or particular challenges/issues they face
Generate high-quality sprint–ready user stories that collectively represent the complete scope of the project
Understand UI/UX best practices and performance optimization techniques to provide platform-based recommendations for site enhancements
Manage business-related issues and action item resolution
Collaborate closely with the TA, CMS Lead, and the rest of the delivery team in agreeing solution designs that deliver against the business requirements
Analyze and document new and existing business processes to validate a solution that supports the project objectives and develop migration and launch plans to ensure a smooth transition from the existing solution to the new platform
Manage User Acceptance testing, and handover documents/sessions for the completed project to ensure the client team are in a position to support, maintain, and develop the site

Requirements

Minimum 3 years of experience as a BA/Product Owner in an e-commerce environment, working in either an agency, vendor, or merchant setting
Proactive and self-starting problem-solver who thrives on simplifying the complex
Confident in establishing and maintaining clear and timely communication between the client team, our project delivery team, and other stakeholders and partners at all levels
Experience as a Product Owner/proxy Product Owner and an ability to understand and articulate underlying business objectives and specific business challenges
Proven experience with requirements management, change management, and risk management
Experience leading technical and business critical conversations with stakeholders, vendors, and other partners
Experience with component-based design systems (particularly Figma) and working closely with UX/UI designers
Demonstrate solid judgment and confident decision-making within a project delivery team
Upper-Intermediate level of English (both verbal and written)

Nice to Have

Experience with Salesforce/SFCC
Experience with Headless CMS & Content schemas
Basic understanding of other e-commerce platforms and the range of third-party services and platforms common across the e-commerce domain (e.g., Payment Processors, Reviews, etc.)
Basic understanding of HTML/CSS, React.js, JSON, and API-based development
Some experience of using or developing AI and/or automation tools to help deliver business efficiencies

Recruitment Process

Engineering Manager Interview (30 minutes)

The Engineering Manager will share the details about 64labs and what we stand for, as well as inquire about your career aspirations, preferred work environment, skillset, and expertise. After this initial pre-screening phase, your resume will proceed for further evaluation.

Technical Interview with Head of FABA (1 hour)

This interview is conducted to evaluate the technical expertise and knowledge required for the role. Be ready to discuss your previous experience, some theoretical questions, and a short practical exercise.

Final Interview with CEO (1 hour)

In this interview, you'll have the opportunity to meet our CEO to answer some behavioral questions to assess both your skills and cultural fit with the company.

We Offer

Benefits and Compensations

Our team members receive regular salary increases for their achievements, time, and effort.

Open Communication with Top Management

At 64labs, we foster an open-door policy that welcomes input from all team members. Whether you have thoughts, ideas, or concerns, you're encouraged to freely communicate with our CEO, leadership team, or any of our team leads whenever you choose.

Experienced Teammates

At 64labs, expertise is at the core of our team composition. We intentionally focus on recruiting only seasoned professionals, compensating them appropriately for their high level of skill.

Commitment to Equal Opportunity

64labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law. 64labs is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us to let us know the nature of your request and your contact information.

Functional Architect / Business Analyst

Job description