Functional Lead - Travel Technology

About the Position

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

About the Role

The Functional Lead - Travel Technology is a senior practitioner role embedded in the Accenture delivery team on a major travel retailing transformation program based in Sydney. The role is the primary functional bridge between the client's business stakeholders, the OOSD platform vendor, and the broader delivery team. The person in this role owns the end-to-end functional workstream from requirements through to cutover, and is expected to bring the domain knowledge needed to make that work credible and accurate from day one.

Responsibilities

• Lead structured engagement with the client's business stakeholders across retailing, pricing, distribution, interline, and customer operations to elicit, document, and validate functional requirements.
• Translate business intent into detailed process designs and user stories that the delivery team and platform vendor can act on without ambiguity.
• Work directly with the OOSD platform vendor to conduct gap analysis between the client's functional requirements and platform capability, and own the outcome of those discussions.
• Plan and manage the functional cutover and transition, including parallel run sequencing, business readiness checkpoints, and transformation to new Offer and Order model.
• Produce and maintain the core functional artefacts throughout the program, including business process designs, functional specifications, fit-gap registers, and cutover run books.

Requirements

• Expert proficiency in Application Architecture Design.
• A minimum of 8 years of experience in relevant related skills.
• Bachelor's Degree in relevant field of studies.

Nice to Have

• Expert proficiency in Business Process Analysis Tools.
• Expert proficiency in Business Process Design.
• Expert proficiency in Functional Designs.
• Expert proficiency in Quality Assurance (QA).
• Advanced proficiency in Systems Thinking.

We Offer

• Comprehensive training covering business acumen, technical and professional skills development.
• Opportunities to hone your functional skills and expertise in an area of specialization.
• A variety of formal and informal training programs at every level to help you acquire and build specialized skills faster.

About the Company

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

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