About the Position

Functioneel Beheerder Burgerzaken

Location: On-site, Hybrid
Cities: Nijmegen, Gelderland, Netherlands - Utrecht, Utrecht, Netherlands - Rotterdam, Zuid-Holland, Netherlands - Eindhoven, Noord-Brabant, Netherlands - Groningen, Groningen, Netherlands - Amsterdam, Noord-Holland, Netherlands +5 more
Salary: € 3.675 - € 5.700 per month
Type: Consultancy

Translate the needs of Citizen Affairs into smart application setups and contribute to efficient processes at government organizations.

Job Description

Be a professional with a passion for optimally deploying applications within the Citizen Affairs department. As a Functional Manager for Citizen Affairs at XCENT (part of Centric), you will also use your communicative skills to align the needs of the Citizen Affairs department with the functionalities of the application. Make these possibilities a reality.

What You Do

You play a crucial role in managing the systems for our public clients. The functionality and optimization of applications such as Centric (Key2)Burgerzaken or Centric (Key2)Begraven are central to this. How do you do this? By effectively deploying your knowledge and experience at our clients.

What Else Do You Do?

Translate technical possibilities into practical solutions
Efficiently set up Citizen Affairs applications
Provide information and advice to management
Resolve incidents
Perform quality checks

As a Functional Manager for Citizen Affairs, you will join XCENT, part of Centric, and be deployed at one or more clients. The diversity in work locations allows you to get to know many organizations. This keeps you developing within your field. With your Field Manager, you will draw up a development plan and together you will determine which training, courses, and assignments suit your development wishes. Finally, you will become part of the Welfare department, where knowledge sharing and mutual coaching with colleagues is central.

What You Get

At Centric, as a Functional Manager for Citizen Affairs, you can count on:

A gross salary of €3.780,- to € 5.960,- per month depending on knowledge and experience
A profit-sharing plan of up to 50% of the average gross monthly salary
A productivity bonus
The possibility of working from home and a good work-life balance by having the freedom to determine how you organize your workweek
Extensive training and development opportunities
26 vacation days, 8% vacation allowance (paid in May) and loyalty days: the longer you are employed, the more free time
A contribution to your pension and a discount on your collective health insurance
A company laptop and phone
A home office allowance of € 15,- per month plus € 2,45 net per home office day and a mobility budget because you want to determine how you travel from work to home
Employee discounts at leading brands
A bonus of up to € 1.500,- if you refer a new colleague to us
An employee association that organizes really fun things. Are you going to Prague, the Efteling, or skiing?

What You Bring

We provide a work environment where you can be happy and appreciated. In return, we ask you as a Functional Manager for Citizen Affairs:

HBO diploma and work and thinking level
Knowledge of citizen affairs applications (e.g., Centric (Key2)Burgerzaken and Centric (Key2)Begraven)
Fluent command of the Dutch language in word and writing
A critical eye to contribute to process improvement, requested and unrequested
Communicative skills, flexibility, and a service-oriented attitude
Minimum demonstrable work experience of 3 years in the same position at the government
In possession of a driver's license B

Taking an assessment may be part of this application procedure.

Surround Yourself with Opportunities at Centric

Be the professional with a passion for optimally deploying applications within the Citizen Affairs department? Apply for this Functional Manager for Citizen Affairs vacancy via our website. For more information about the position, you can contact our Recruiter, Peggy van der Have via +31 6 20248204 or [email protected].

Here Your Opportunities Start

Without you knowing it, you may have already come into contact with Centric. When you pay in the store. When you drink a glass of tap water. When you apply for a passport. Thousands of organizations and their millions of customers rely on our 200+ technological solutions, high-quality IT services, and 3,700 qualified professionals every day. Together, we ensure that important processes in our society always keep running.

As soon as you join Centric, you surround yourself with opportunities. This way, you can expand your knowledge by working with the approximately 500 colleagues of Digital Government. As a partner of more than 300 municipalities, we ensure daily that the service provided by decentralized governments to residents and businesses does not come to a standstill. Did you know that almost everything that residents of the Netherlands arrange with the government through our solutions takes place? Think of local taxes and permits, but also application for travel documents and a benefit application. All this data provides more insight and thus even better service to residents.

We only have positions available for Dutch-speaking applicants residing in the Netherlands.

Centric does not accept unsolicited assistance from intermediaries/employment agencies or other third parties for our job openings. CVs (in any form) sent by said parties to any Centric employee without a valid written search request from our HR Department or Recruiters will be considered public information. No compensation will be owed to said parties in the event that a candidate is hired from whom the CV and/or other information has been sent unsolicited.

Job Summary

Location: On-site, Hybrid
Cities: Nijmegen (Gelderland) - Utrecht (Utrecht) - Rotterdam (Zuid-Holland) - Eindhoven (Noord-Brabant) - Groningen (Groningen) - Amsterdam (Noord-Holland) +5 more
Salary: € 3.675 - € 5.700 per month
Type: Consultancy
Hours: 24 - 40 hours per week
Level: Mid-level
Category: Consulting

Functioneel Beheerder Burgerzaken

Job description