Tech Stack
Job Description, Responsibilities & Requirements
About the Position
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.
What makes ARRISE different?
- We’re more than a company - we’re a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
- We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
- We don’t just build products - we build opportunities, invest in our people, and foster growth at every level.
Role Description:
We are looking for an experienced Game Presenter Team Manager to manage and lead a team within our operations, ensuring that all staff meet the company’s high standards. You will be responsible for coaching, mentoring, and providing ongoing support to help team members develop in their roles. You will also assist in recruitment, absence management, and handling disciplinary and grievance issues, while ensuring effective team dynamics and performance.
Responsibilities
- Coaching and Mentoring: Provide regular coaching and mentoring sessions to employees, ensuring their personal and professional development.
- Staff Management: Supervise and manage the team according to company policies and procedures, including absence management, and handling disciplinary and grievance issues.
- Team Collaboration: Promote and support effective teamwork through strong communication and regular team meetings.
- Learning and Development: Identify the learning and development needs of both individuals and the team, and work with the training department to meet these needs.
- Performance Management: Contribute to achieving organizational targets through effective training and development activities.
- Adherence to Standards: Ensure that all services are delivered in alignment with core company values, policies, procedures, and KPIs.
Requirements
- Experience: At least 1 year of previous experience in a similar role.
- Education: Academic qualification in Management is a plus.
- Industry Experience: Previous experience in the iGaming industry or Live Casino is a plus.
- Language: Professional working proficiency in English and Russian is a must.
- Skills:
- Advanced PC skills (Office 365).
- Strong communication and interpersonal skills.
- Conflict management abilities.
- Strong leadership and mentoring skills.
- Ability to work in a fast-paced environment.
- Very good time management skills.
- Flexibility: Availability to work shifts.
We Offer
- Competitive salary.
- Special referral campaigns up to €1.500,00 NET referral bonus.
- Free meal provided daily by the company.
- Private health insurance from day one.
- FitPass membership for sports activities and discounts at popular brands after 3 months.
- An exceptional studio space in a modern office building in New Belgrade.
- International work environment and young colleagues.
- Opportunities for advancement to higher positions in the online casino.
- Permanent contract.
- Highly recommended by employees, with a strong preference to refer friends.
About the Company
Driven to deliver
ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.
We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.
And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.
Our Values
- Persistence: We never give up and are determined to be the best at what we do.
- Respect: We value and respect our clients, their players, and our team members; promoting professionalism, integrity, and fairness without compromise.
- Ownership: We take ownership of our work and consistently deliver in a reliable manner, always providing the highest level of quality.
Ready to Elevate Your Career? Join ARRISE Today!
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