Gaming Integrity Fraud & Risk Department Team Leader

About the Position

Gaming Integrity Fraud & Risk Department Team Leader

Location: Bucharest, Romania

Company: ARRISE

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Role Description

The Gaming Integrity Fraud & Risk Department Team Leader plays a pivotal role in safeguarding the integrity of ARRISE's operations. This hands-on leadership position involves managing a team of Risk Analysts, overseeing risk and fraud detection processes, ensuring operational compliance, and fostering a high-performance team culture. The role demands both analytical expertise and exceptional people management skills to maintain robust, efficient, and secure gaming environments.

Responsibilities

• Supervise daily operations of the Risk team, ensuring tasks are completed accurately and on time.
• Monitor player activity, betting patterns, and fraud indicators to protect Live Casino integrity.
• Oversee and validate risk reports for quality, consistency, and actionable insights.
• Coordinate shift tasks, handle live escalations, and support team decision-making in complex cases.
• Mentor and train team members to foster continuous professional development and performance.
• Collaborate with senior management to enhance workflows, tools, and procedures.
• Ensure compliance with company policies and contribute to performance evaluations and bonus reviews.

Requirements

• Minimum 4-5 years of experience in risk or fraud-related roles in the iGaming industry, including at least 2 years in a leadership capacity.
• Strong knowledge of Live Casino operations and associated risk management practices.
• Proven leadership ability in high-pressure, fast-paced environments.
• Excellent analytical, decision-making, and problem-solving skills with attention to detail.
• High level of professionalism, integrity, and accountability.
• Fluency in English, both written and verbal.
• Willingness to work 9-hour shifts, including weekends and holidays.

Nice to Have

• Proficiency with data tools such as Tableau or SQL.
• Experience working with bonus systems and performance KPIs.
• Familiarity with Microsoft Office 365, especially Excel, Teams, and Word.
• Prior involvement in process improvement or operational optimization initiatives.
• Exposure to performance-based reward systems and bonus assessments.

We Offer

• Competitive Salary with high performance-based bonuses.
• Paid Training to ensure you are well-versed in the company’s quality standards and procedures.
• Perks: Access to a variety of employee benefits, including gym membership and private health care.
• Free daily meals.
• Gym benefit after 6 months.
• Shift allowances (100% for legal holidays, 25% for night shifts, 10% for weekend shifts).
• Private health care insurance.
• “Refer a Friend” Bonus.
• Career Development: Growth opportunities within an international tech company.

About the Company

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world-including Malta, Serbia, Romania, India, Canada, UAE, Brazil, Colombia, Bulgaria-we are a global team of over 12,000+ talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver excellence in the iGaming sector.

Ready to Elevate Your Career? Join ARRISE Today!