Job Description, Responsibilities & Requirements
About the Position
Gateway / Service Management Lead
Join ING Bank in Dublin, Ireland as a Gateway / Service Management Lead in Customer Operations. This is a full-time professional role.
Responsibilities
- Lead and manage the gateway and service management team
- Ensure seamless operation and maintenance of gateway services
- Collaborate with cross-functional teams to optimize service delivery
Requirements
- Proven experience in service management or a related field
- Strong leadership and team management skills
- Excellent problem-solving and analytical abilities
Nice to Have
- Experience with DevOps practices
- Familiarity with cloud service providers
We Offer
- Competitive salary
- Opportunity to work in a dynamic and innovative environment
- Professional development and growth opportunities
About the Company
ING Bank is a leading global financial services provider, committed to delivering excellent service to our customers. Join our team and be part of a company that values innovation, collaboration, and excellence.