GenAI Platform Engineering Team Lead

About the Position

We are seeking a GenAI Platform Engineering Team Lead to manage and develop our enterprise GenAI platform, ensuring alignment with governance standards. This hands-on engineering leader will oversee the team that builds and operates the client's enterprise GenAI platform, including the governed AI gateway, model integrations, retrieval services, and environments through which the bank’s AI workloads run.

Responsibilities

Delivery & Technical Leadership

• Own delivery of the platform roadmap: gateway hardening and enforcement, model provider integrations, retrieval services, environment tiers, and observability hooks.
• Remain hands-on: design authority on platform architecture, code and design review, and direct contribution on critical-path components.
• Direct and review contractor buildout work; enforce documentation, testing, and capability-transfer discipline so knowledge lands in the team.
• Own production operation under the bank’s controlled-change and separation-of-duties model, including the AI production support rotation and incident management.

Team Leadership & Partnership

• Lead, coach, and develop the platform engineering team (SE II/SE III); set the technical bar and grow engineers into track ownership.
• Manage priorities across platform buildout, use-case support, and vendor-delivered workstreams; re-sequence transparently when approval paths or dependencies stall.
• Partner with the Enablement team lead so governance standards, intake decisions, and platform enforcement operate as one system.
• Represent platform status, risks, and trade-offs to the Director and governance forums with evidence, not assertions.

Requirements

Must Have

• Supervisory / Managerial Responsibilities: Direct supervisory responsibility for the GenAI Platform Engineering team (FTE engineers and assigned contractors): hiring, coaching, performance, and work direction.
• Required Qualifications: Bachelor’s degree and a minimum of 7 years’ technology experience including hands-on platform, cloud, or application engineering, with prior team leadership or technical lead experience; in lieu of a degree, a combined minimum of 11 years’ education and/or relevant experience.
• Hands-on Azure platform depth: API Management, Entra ID, Key Vault, Azure AI services including Azure AI Foundry, monitoring, and IaC (Terraform/Bicep) - with the judgment to keep the platform venue-agnostic as additional model providers and tools onboard.
• Hands-on GenAI experience: model integration, RAG patterns, and AI-assisted engineering workflows.
• Experience operating production platforms in a regulated, controlled-change environment.
• Demonstrated ability to lead while contributing - a working manager, not an administrator.

Nice to Have

• Financial services or other highly regulated industry experience.
• Audit-evidence familiarity.
• Experience directing vendor/contractor delivery and enforcing capability transfer.
• Experience building a platform team from early stage.

Languages

• English: C1 Advanced

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

Join our team and contribute to the development of cutting-edge GenAI platforms that drive innovation in the financial services industry.