German Customer Consultant

About the Position

Are you passionate about movies, series, and all things streaming? Do you speak German fluently? Join our vibrant team in Lisbon and help us provide top-notch service to our Premium Members!

Responsibilities

• 🗣 Engage with our German-speaking Premium Members, offering personalized support and assistance.
• 💭 Respond to inquiries via phone, email, and chat, ensuring timely and accurate resolutions.
• 🌐 Troubleshoot technical issues and provide solutions for our streaming services.
• 💡 Share insights and feedback to help improve our products and services.

Requirements

• Fluency in German and English (both written and spoken) is essential.
• Previous customer service experience is a plus, especially in a digital or streaming environment.
• Excellent communication skills and a customer-centric mindset.
• Problem-solving abilities and attention to detail.
• Passion for entertainment, movies, and series!

We Offer

• Competitive salary and benefits package.
• A dynamic, multicultural working environment.
• Opportunities for professional growth and development.
• Access to our premium streaming service – enjoy your favorite shows and movies on us!

About the Company

Experience the beautiful coastal city of Lisbon, known for its vibrant culture, delicious cuisine, and warm climate. Work in a lively city that blends tradition with modernity, perfect for both work and leisure.

Why Lisbon?

Lisbon is a city that offers a unique blend of history, culture, and modern amenities. With its stunning architecture, delicious food, and a warm climate, it's an ideal place to live and work. Join us and be part of a team that values innovation, creativity, and excellence.