German speaking IT Operations / System Administrator (m/f/d)

About the Position

German speaking IT Operations / System Administrator (m/f/d)

q.beyond Romania S.R.L. is the leading IT partner for SMEs, solving technological challenges for European customers and enhancing their business value. Join our team in Cluj-Napoca as a German-speaking IT Operations / System Administrator (m/f/d) to design future-proof IT solutions.

Responsibilities

• Act as a trusted point of contact for customer IT administrators, key users, and service owners from various industries.
• Monitor and support business-critical server, applications, and platform environments.
• Analyze incidents, resolve technical issues independently, and coordinate escalations when necessary.
• Handle incidents, service requests, and changes using our IT service management platform.
• Work with modern automation and AI-supported monitoring solutions.
• Support the operation and monitoring of enterprise applications, including SAP environments.
• Perform maintenance activities, updates, patching, and operational checks.
• Collaborate with Operations, Consulting, and Engineering teams on customer projects and service improvements.
• Share knowledge, document solutions, and contribute to improving our services and automation capabilities.
• Help maintain high service quality and compliance standards in regulated customer environments.

Requirements

Mandatory:

• Strong analytical, troubleshooting, and communication skills with a customer-oriented mindset.
• 2 years of experience in IT Support, Systems Administration, or IT Operations.
• Solid knowledge of Server Operations with MS Windows or Linux.
• Good technical troubleshooting skills and the willingness to learn new technologies.
• Basic understanding of enterprise IT infrastructures and how systems work together (TCP/IP, DNS, Active Directory, and Windows server environments).
• Willingness to work in a 24/7 shift model.
• German (C1) and English (B2) language skills.

Nice to Have:

• Experience with monitoring solutions, event handling, and incident handling.
• Experience with public cloud solutions (best MS Azure).
• Familiarity with Microsoft 365, Azure AD, SCCM/Intune, and scripting (PowerShell or Bash).

We Offer

• Night shifts are shared across teams in Romania, Spain, and Germany, with the German operations team and on-call support for escalations.
• Opportunities to grow into SAP Basis work if desired.
• AI and automation skills built on the job with short courses, practice, and badges during working hours.
• A team of 10 to 15 in Cluj with direct access to your team lead and international customers.
• 2 days home office per week, 2 days on site in Cluj.
• Certification support for CompTIA Network+/Security+, Microsoft Azure Administrator, and SAP.
• 25 days of vacation, private healthcare, meal vouchers, and German language training funded up to C1.

About the Company

q.beyond is the leading IT partner for SMEs, solving technological challenges for European customers and enhancing their business value. Our strong team of more than 1,000 specialists combines sector expertise with technical excellence. Core focuses of our activities include public and private clouds, operating business-critical applications based on Microsoft and SAP technologies, artificial intelligence, and IT security. Publicly listed, q.beyond is present across Germany and has locations in Latvia, Spain, India, and the USA.

Apply

You can apply quickly and easily without a cover letter. Simply upload your CV and certificates online on our job portal.

Inclusion is important to us. We explicitly welcome applications from people with severe disabilities and those with equivalent status.

CONTACT

Your personal contact Rocio will be happy to answer your questions and comments.

q.beyond AG

Talent Acquisition

Rocio Romera del Moral