Job Description, Responsibilities & Requirements
About the Position
Global Category Manager HR, Audit, Risk & Travel Category
We are seeking a Global Category Manager HR, Audit, Risk & Travel Category to develop and drive category strategies, ensuring cost improvements and quality.
Responsibilities
Category Expertise
- Provide and share category trends, developments, and risks for assigned sub-categories with Procurement colleagues and senior business stakeholders for either identifying opportunities or triggering awareness.
- Knowledge and extensive experience with top 10 strategic HR, Audit, Risk and Travel oriented services vendors. Leverage on expertise to successfully lead negotiations with global operating Payroll, Recruitment Process Outsourcing, Learning and Development service providers and Risk-Audit service providers including Statutory Audit firms.
- Proven experience in setting sourcing strategy and managing sourcing initiatives related to HR services particularly L&D, RPO services, executive search, Payroll, etc.
- Proven experience in managing Travel category (Hotel, Travel Agency, Corporate Airline) and implementing Travel policies.
- Proven experience in managing large and global complex deals related to Statutory Audit services.
- Proven experience in contracting frameworks, fee models and billing structures for the categories related to HR, Audit, Risk and Travel.
- Solid knowledge of statutory audit regulatory framework.
Category Management
- Execute business partnering activities by establishing and managing business stakeholder relationships and align on business specific objectives targets. Establish, review and monitor governance policies with business stakeholders and provide training if necessary.
- Identify business innovation opportunities and understand stakeholders needs. Monitor and analyse stakeholder satisfaction. Gather market intelligence and assess supplier innovation opportunities and market innovation trends.
- Develop and execute forward looking category strategies and plans for the HR, Finance and Risk solutions category covering the input from team members managing strategic suppliers and contracts in this category. Establish KPI's and manage category performance.
- Manage and conduct supplier segmentations and manage supplier performance and risk. Perform strategic activities around innovation management and developing and releasing new specifications with suppliers.
- Execute strategic sourcing activities, provide project level risk assessments and mitigation plans. Define project scope and objectives by developing sourcing approaches, sourcing strategies, conducting complex supplier negotiations and managing the supplier selection process.
- Build supplier relationships, prepare/validate negotiation strategies, conduct strategic/complex supplier negotiation sessions and manage escalations/conflicts. Give direction to the teams on the sourcing initiatives activities (RFX) and contract signings and approvals.
- Provide guidance to the contract management team for the contract creation and finalization process.
- Consult the Procurement Leadership team on the development of the procurement strategy by analysing market trends, communicating governance strategies and reviewing corporate strategy.
- Manage buying channel strategies.
- Function as an SME towards the business for the respective category.
- Develop and implement the global strategy and/or include local requirements where applicable.
- Drive contract and third-party risk compliance for a full area of responsibility.
People Management
- Lead the sourcing & category experts in their area of expertise and procurement generally by influencing.
- Coach category buyers on how to negotiate, make analyses, and build strategies.
- Lead and influence cross-functional teams across regions. Execute functional-, talent-, people- and performance management.
- Perform stakeholder management activities with senior stakeholders by leveraging advanced advisory skills.
Requirements
Work Experience
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6 years in Procurement area, preferably at a strategic level in an international financial services provider organisation.
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6 years experience in managing (hierarchical line) direct reports or actively coaching (functional) procurement colleagues.
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5 years of Category specific experience for HR services including global outsourcing agreement in area as Payroll, RPO, L&D, and proven experience in Risk-Audit activities including Statutory Audit Global Agreements in large financial services companies.
- Proven track record in delivering Procurement Value. Experience in leadership and transformation. Experience working with offshore teams.
Competencies
- Master English business language/communication perfectly (spoken as well as written).
- Strong project management skills to align with multiple stakeholders.
- Strong negotiation skills Regulatory and Compliance aspects of procurement in finance organisation.
- Legal acumen.
- Analytical Skills Strategic mindset: develop and execute best in class sourcing strategies with involvement of Business stakeholders.
- Influencing and conflict resolution skills.
- Agile and self-driven.
- Drive Sustainable Procurement.
We Offer
- Competitive salary range: €7.761 - €12.343
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
- Attractive benefits package including:
- 36 or 40 hour workweek
- Individual leave: 24+2 individual holiday days based on 36 hr workweek
- Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
- CSR days: up to 2 days per year to actively engage in society by volunteering
- 13th month salary
- 8% Holiday payment
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- Mobility card
- Attractive pension scheme
About the Company
With 60,000 employees and operations in approximately 40 countries, ING offers a dynamic and inclusive work environment where diversity and inclusion are core values. We are committed to providing opportunities for people with initiative who want to help people take a step ahead in life and in business. Join us and apply today!
Questions?
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Note: We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to creating an inclusive environment for all employees.