Global Data Quality Expert Lead @ING Hubs Romania

About the Position

We are looking for a Global Data Quality Expert Lead to join our team at ING Hubs Romania, ensuring data completeness and accuracy.

Responsibilities

• Framework design & ownership

  • Design, maintain, and own the global Data Quality governance framework (principles, minimum requirements, roles & responsibilities, and alignment to the DQ Target Operating Model).
  • Ensure governance covers the end-to-end data lifecycle and supports consistent implementation for both local and global regulatory and business needs.
  • Maintain clear, practical guidance and work instructions that integrate DQ standards with broader data management practices.

• Control design & monitoring

  • Design and own Data Quality Key Controls across relevant Data Management control standards, including the controls for:
    • DQ rules defined/validated/implemented/reviewed and performance monitored through dashboards (DMA #5 in DM CS).
    • DQ issues identified and remediation process in place (RCA, prioritization, expected resolution date, assignment) (DMA #6 in DM CS).
    • Data Quality and processing integrity of relevant UDAs (A6 in EUC CS).
    • Accuracy of the report (KC #3 in BCBS239 Reporting CS).
  • Define and maintain the monitoring approach (control testing, dashboards, thresholds, management reporting) ensuring controls measure, monitor, and report on DQ risk and performance.

• Adoption & oversight

  • Establish mechanisms to monitor adoption and adherence to DQ governance principles and minimum requirements across domains and countries.
  • Drive timely follow-up where gaps are identified, ensuring appropriate actions are taken in cases of non-compliance.

• Integration with data lifecycle & operations (Reporting + EUC + Data Management)

  • Ensure governance coverage across data creation, transformation, and usage layers, including reporting and EUC environments.
  • Translate governance requirements into standardized work instructions for operational and transformation teams, enabling repeatable execution.
  • Enable clear linkage between DQ governance, data management controls, and operational execution across the CDO organization.

• Tooling & capability enablement

  • Partner with platform and technology teams to ensure governance requirements are implementable and embedded into delivery.

• Risk & regulatory alignment

  • Ensure alignment with Non-Financial Risk standards and relevant regulatory frameworks (including BCBS 239 where applicable).

• Audit, expertise & stakeholder enablement

  • Act as Subject Matter Expert (SME) for Data Quality in internal and external audits, explaining design choices, evidence, and control effectiveness.
  • Provide guidance, training, and enablement so that global and local data functions consistently apply DQ standards and procedures.

Requirements

• 8+ years of experience in one or more of: data governance, data quality management, risk/control frameworks, audit, regulatory change, or data management in banking/regulated environments.
• Proven experience designing and implementing DQ governance or control frameworks end-to-end (design → rollout → monitoring → continuous improvement).
• Strong understanding of DQ concepts including rules, monitoring/dashboards, issue management, remediation governance, and lifecycle coverage.
• Experience operating in a multi-stakeholder environment across global/local teams.
• Ability to define workable requirements for DQ tooling and partner with technology teams to implement them.
• Strong analytical and communication skills; able to produce audit-ready documentation and explain decisions succinctly.
• Master’s degree (or equivalent) in a relevant field.
• Excellent level of English.

We Offer

• Competitive salary
• Remote work options
• Professional development budget

About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1,700 high-performing engineers and risk and operations professionals. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.