Global HR Operational Analyst

About the Position

Global HR Operational Analyst

Location: Bengaluru, India

Support Capco’s global contingent workforce through accurate, efficient, and people-focused HR operations.

Responsibilities

• Support the end-to-end operational processes for contingent workers globally, ensuring onboarding, worker changes, and offboarding activities are coordinated accurately and on time.
• Coordinate and support Purchase Order (PO) creation and related operational activities, working with relevant stakeholders to ensure information is complete, accurate, and processed in line with established procedures.
• Maintain accurate contingent worker data, records, and documentation, completing appropriate checks and providing information and evidence to support internal and external audit requirements.
• Respond to operational queries and collaborate with HR colleagues and global stakeholders to resolve issues, maintain consistent processes, and identify opportunities for continuous improvement.

Requirements

• Experience supporting the contingent worker lifecycle, including onboarding, worker changes, and offboarding.
• Experience with PO creation or purchase-to-pay processes and working with Finance, Procurement, or other supporting teams.
• Experience supporting HR operations, contingent workforce processes, HR shared services, or a comparable operational environment.
• Strong attention to detail and organizational skills, with experience maintaining accurate records and working with operational processes and data.
• Experience working with process controls, documentation, and audit requirements, with an understanding of the importance of maintaining clear and accurate records.
• Clear communication and stakeholder management skills, with the ability to collaborate effectively with colleagues across different teams, locations, and time zones.

Nice to Have

• Experience using SAP Successfactors HR systems as well as having experience in vendor management systems or other platforms supporting contingent workforce administration.
• Exposure to global HR Operations, shared services, audit activities, or operational controls across multiple countries.

We Offer

• Opportunity to work in a dynamic and inclusive environment at Capco.
• Be part of a global team supporting contingent workforce processes.
• Professional growth and development opportunities.

About the Company

At Capco, we’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.