Global Insights Analyst

About the Position

We are seeking a Global Insights Analyst to join our Career Site Team: Data Science & Business Intelligence. Global Snapshots are highly profitable Ad hoc multi-country back data reports, generating over $57 million in revenue worldwide with an 80% margin. These reports are a crucial data source for over 500 global and local clients, with quick turn-around deliveries of 5-10 days.

Responsibilities

• Provide services that meet client needs by discussing with clients and Business Development Managers to advise on the best setup and delivery of Ad Hoc reports.
• Serve as a key touchpoint for clients and internal teams, ensuring proactive communication and transparency on issues, service enhancements, and technology updates.
• Coordinate data orders linked to Availability studies to the ISC network in NielsenIQ local countries and oversee the production of Snapshot reports.
• Coordinate report production with the production team in Pune.
• Work on process and service improvements to enhance efficiency, productivity, and flexibility within the Global Snapshot team.
• Support clients and Business Development Managers in the correct escalation and resolution of day-to-day queries, new business opportunities, and technical requirements.
• Attend client meetings to identify client needs versus production capabilities, agree on the best compromise, and apply learnings and best practices in recurring deliveries.
• Support the ISC in the Global Snapshot team for China, handling international queries on local data availability, data orders, and data queries.

Requirements

• Proven client-facing skills in representing complex operational processes in a simple and open manner.
• Excellent verbal and numerical reasoning skills.
• Strong communication skills – very good English (written and spoken).
• Ability to build relationships across countries and cultures to establish a network.
• Excellent administrative and organizational skills to track the status of Ad Hoc reports production and delivery.
• Ability to handle multiple, competing deadlines and manage expectations appropriately.
• Confidence to recognize when escalation is required to avoid late delivery and client disappointment.
• Problem-solving skills.
• Presentation skills.
• Excel skills.
• Programming skills (VBA/PowerBI/PowerApps…).
• Ability to work under pressure and ask for support when required.
• Experience in a multi-country role/environment.
• Process-driven – ability to define and refine processes to ensure continual improvement in quality and on-time delivery.

We Offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com.

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.

Privacy Notice

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review where permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: NIQ’s AI Safety Policies.