Global KYC Business Analyst (CDD)
Primary stack
Nice to have's
Job description
About the Position
Global KYC Business Analyst (CDD)
You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions, and their global implementation across 40+ countries, affecting 40 million+ ING customers. Through this, we will be able to deliver our customers an optimal KYC experience, whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market-leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies, and backgrounds.
Responsibilities
- Work closely with your Central Product Owner and carry the responsibility for the product vision, roadmap, backlog, and stakeholder management.
- Manage your BusDevOps squad to deliver the product vision and roadmap in a multidisciplinary environment where understanding of the IT solution is a must.
- Collaborate with other Product Owners and squads in GKYC Delivery Tribe to ensure the delivery of a great product to your customers.
- Support the Central Product Owner (CPO) in the execution of the Tribe Goals.
- Solve impediments encountered in the development of the Product.
- Be actively involved in the creation of stories and features for your Squad.
- Monitor the quality and performance of your Squad.
- Ensure alignment with other Squads that fall under the CPO and the Tribe.
- Take the role of an end-consumer representative for the product and ensure that the end-consumer’s experience and compliance is recognized by the Squad.
Requirements
- Master or bachelor degree.
- Minimum of 3 - 10 years working experience (depending on role specification and related seniority level).
- A personality and the capabilities to optimally function within an Agile environment.
- Strong analytical skills.
- Experience and affinity with working together in IT and solution-build driven teams.
- Experience in guiding and realizing change.
- Proven experience in driving initiatives with high impact.
- Strong communication, networking, and influencing skills.
- Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence.
- The ability to work successfully in multiple countries and make sure these different cultures will work together as one team; taking into account different habits, beliefs, languages, and time-zones, etc.
- Fluent in English speaking and writing.
Nice to Have
- Experience in the area(s) of multidisciplinary complex deliveries with a track record of fast learning in the area of KYC (CDD, FATCA, CRS), Client Onboarding, Client Maintenance, AML/Transaction Monitoring, or Compliance.
- Experience and affinity with data analysis, data mapping, and conceptualizing and creating solutions for data quality improvements.
- Knowledge of the FCRM application.
- Pega background and/or experience with workflow management tool.
We Offer
- Work in an international and culturally diverse environment.
- Experience in managing a diverse landscape of stakeholders.
- Opportunities to learn new ways of working and good case practices from across the globe.
- Expand your network and knowledge outside the Philippines.
- Develop your critical thinking and problem-solving skills to stay up to date for the future.
About the Company
At ING, our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking can be. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!
Join ING and be part of a global team that is committed to diversity, equality, and inclusion. We value every individual and provide a supportive environment where everyone can grow and make a difference.
Contact us if you need any support during the application process or interviews. We are here to help ensure a fair and smooth process for everyone.
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Хто ми* У топ-3 найкращих банків, що обслуговують міжнародних клієнтів в Україні, та перший банк на валютному ринку (FX), який запропонував валютні операції «своп» та «форвард» (розроблені у 2019 році).* Визнаний маркетмейкер на українському валютному ринку «своп» та «форвард».* Найкращий гравець на ринку синдикованих операцій з провідними компаніями аграрного сектору України.* Наші цінності та підхід — це те, що рухає нами та виділяє нас поміж інших.