Global KYC Lead

About the Position

Global KYC Lead

Berlin, Germany · Legal & Compliance

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About the Role

SumUp's Global AML team is at the heart of maintaining our KYC and screening framework, ensuring it remains robust for a business that serves millions of small merchants across numerous markets. This role is pivotal in translating regulatory changes into practical controls that the rest of the company can rely on. You will be at the center of this work, owning the PEP and sanctions screening framework, shaping customer risk scoring models, and setting the direction for KYC strategy as SumUp's product range and regulatory footprint expand. You will closely partner with AML Operations, Onboarding, and product teams, offering a unique opportunity to influence how a global fintech manages financial crime risk at scale.

Responsibilities

• Identify and streamline KYC and enhanced due diligence requirements for regulated products across global markets
• Own and continuously improve the PEP and sanctions screening framework, including its tools and controls
• Develop and maintain customer risk scoring models and methodologies
• Lead KYC strategy and remediation work arising from internal and external reviews, regulatory developments, and significant case escalations
• Partner with AML Operations and Onboarding teams to turn regulatory requirements into scalable processes and controls
• Provide regulatory expertise and judgment on complex KYC and AML matters, finding solutions that support business growth while maintaining compliance

Requirements

• Proven experience as a KYC manager in fintech, payments, e-money, or banking, including leading teams through regulatory change
• Deep knowledge of AML/CTF regulations and law enforcement reporting frameworks, including PEP and sanctions screening
• Experience building and managing screening frameworks alongside customer risk scoring models
• Strong judgment in balancing commercial priorities with regulatory obligations, paired with confidence engaging regulators and senior leadership
• Comfort working across payments, merchant acquiring, and small business risk profiles in multiple markets

Why Join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.

🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success.

📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education.

💶 A corporate pension scheme where we match up to 20% of your contributions.

🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days.

🌴 Break4me: 1-month sabbatical after 3 years of service.

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.

About SumUp

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Job Application Tip

We recognize that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.