Global Learning Technology & Processes Specialist | f/m/d

About the Position

Global Learning Technology & Processes Specialist | f/m/d

Gdansk

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About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

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How You Will Get the Job Done

• Collaborating in the definition and harmonization of global HR policies and frameworks, assisting the international alignment within different HR teams
• Supporting the evolution of the global learning strategy from the technical perspective
• Collaborating and supporting international implementation and roll-out of digital learning and information platforms, e.g., LinkedIn Learning, Speexx, and Learning Management Systems (Success Factors)
• Assisting with strategic analysis, definition, documentation, and optimization of processes, features, and configurations for all globally used learning technology solutions
• Creating Multimedia Content (e.g., graphic design and text creation, image research, video shooting, and video editing)
• Managing release and technical platform and supporting users
• Analyzing the EdTech landscape (AI, VR, adaptive learning, Learning Experience Platforms (LXPs), etc.), identifying relevant innovations, and assessing their potential for global adoption
• Supporting design, delivery, and operationalization of digital learning formats and offerings (e.g., WBTs, videos, Learning Journeys)
• Coordinating and collaborating with internal stakeholders (e.g., IT, Data Protection) and external service providers in cross-functional, international projects

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Skills and Experience You Will Need

• Fluency in English (C1)
• Master’s degree (in an IT/technical field) or equivalent, ideally complemented by further training in Education or HR
• 2-5 years of experience in the implementation, administration, and continuous optimization of Learning Management Systems, in particular SAP SuccessFactors Learning, including user management, role and authorization concepts, as well as integrations with other HR systems
• Experience in the delivery and management of digital learning rollouts or training logistics and/or EdTech Innovation, ideally in a multinational context
• Understanding of information technology products, tools, and instruments (e.g., learning platforms, content management, user management)
• First expertise in project management, including IT and non-IT projects
• Good organizational, coordination, and communication skills with a clear results- and solution-oriented mindset
• Excellent strategic thinking skills, with the ability to analyze, structure, and improve complex processes systematically and translate abstract trends into actionable learning strategy input
• Comfortable working independently and collaboratively in cross-functional, international, and service-oriented environments

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Nice to Have

• Knowledge of German
• Willingness to travel on business

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Perks & Benefits

Let's Be Healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's Be Balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's Be Smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's Be Responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's Be Fun

Company-wide bike races and soccer matches, film marathons in our cinema room, or other engaging team-building activities – we’ve got it covered!

Let's Be Diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

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