Global Program Director (all genders)

About the Position

Global Program Director (all genders)

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About HRS

HRS is the global leader in business travel intelligence. Our AI-native Copilot and Connect Platform transforms fragmented travel, payment, and compliance data into real-time decisions - saving enterprises millions and giving CFOs, procurement teams, and travel managers the control they need.

1B+ Business travel transactions processed annually

3,500+ Enterprise clients across 55 countries

35+ Years building the global travel ecosystem

AI-native Copilot & Connect Platform - built for enterprise scale

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Location

Cologne, Nordrhein-Westfalen, Germany

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Employment Type

Full time

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Compensation

• OTE - On Target Earnings: €100K – €130K

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Responsibilities

• Global Strategic Program Leadership

  • Own and steer the overall strategic program for key global accounts, ensuring alignment with the customer's business priorities.
  • Orchestrate multiple parallel initiatives and projects across regions, stakeholders, and internal teams.
  • Translate customer strategy into clear program roadmaps, priorities, and success metrics.
  • Act as the central coordination point between customer executives and internal HRS experts.

• Trusted Advisor to Enterprise Clients

  • Build and maintain senior executive relationships and position HRS as a strategic partner.
  • Advise clients on best practices, industry trends, and optimization opportunities across travel, meetings, and payments.
  • Conduct Business Reviews to evaluate progress, identify opportunities, and align on future priorities.
  • Proactively identify risks or performance gaps and drive corrective actions.

• Commercial Ownership & Strategic Growth

  • Own the commercial success of the customer program, including retention and strategic expansion.
  • Identify and develop high-impact expansion opportunities.
  • Lead end-to-end commercial engagements, including business case development, executive presentations, and contract negotiations.
  • Apply structured qualification frameworks (e.g., MEDDPICC) to ensure deal quality and success.

• Global Team Leadership & Orchestration

  • Lead a virtual global organization of regional Program Managers, Customer Experience Managers, and Program Consultants.
  • Ensure alignment, performance, and accountability across all regions, fostering a high-performance culture across distributed teams.

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Requirements

• Proven track record in a Global Program Director, Strategic Account Leadership, or Consulting role managing large-scale, complex enterprise accounts end-to-end. Experience in the travel industry is a plus.
• Demonstrated experience in owning and growing global accounts commercially (including multi-million revenue responsibility).
• Strong experience as a virtual leader, managing distributed, cross-regional teams and complex stakeholder environments.
• Proven ability to operate at executive level and build trusted advisor relationships.
• Strong commercial acumen combined with strategic thinking and execution excellence.
• Excellent communication, negotiation, stakeholder management, and executive presentation skills.
• Familiarity with sales methodologies (e.g., MEDDPICC).
• Fluent in English and German; other languages are a plus.
• Preferably based in Cologne, Berlin, or Munich.

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We Offer

• Competitive salary
• Attractive, performance-driven commission plan with significant upside
• Full mobility and all necessary work equipment
• Full ownership, real growth in an entrepreneurial driven environment
• Access to a global network of a globally united and mutually responsible "Tribe of Intrapreneurs"
• Continuous learning from a radical culture of retrospectives and continuous improvement

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About the Company

HRS is redefining the way we work within our Business Unit Enterprise Solutions by organizing our business around industry-specific verticals. This structure enables us to deliver deeper value to our clients, foster closer relationships, and drive scalable, innovative solutions globally - from acquisition through to delivery.

By aligning teams around key industries such as Automotive, Manufacturing, Energy, or Financial Services, we combine deep sector expertise with functional excellence. This approach empowers our people to make smarter decisions, learn faster, and collaborate more effectively - all while staying laser-focused on delivering outcomes tailored to our customers' unique needs.

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Ready to lead the programs that matter? Apply Now!

Join HRS to shape the future of business travel and meetings, empowered by a culture of growth and setting new industry standards worldwide.