Graduate Digital Change Consultant

About the Position

Graduate Digital Change Consultant (11380)

Join Reply as a Graduate Digital Change Consultant and support organizations in realizing tangible value from Microsoft 365, Copilot, and AI-enabled ways of working. This entry-level position is part of a Graduate Programme / Job Rotation Programme lasting 19 to 24 months. The role is based in Manchester, UK with partial remote working options.

Responsibilities

• Support change management initiatives that help clients adopt Microsoft 365, Copilot, and AI-enabled ways of working.
• Develop clear, engaging communications, campaigns, and stakeholder updates that explain new tools, processes, and behaviours.
• Contribute to the design and delivery of training materials, user guides, workshops, and adoption sessions for diverse audiences.
• Assist with process and user journey mapping, as well as basic process re-engineering, to identify opportunities for automation and Copilot or Power Platform solutions.
• Collaborate with consultants, architects, and client stakeholders to gather requirements, capture feedback, and translate insights into actionable adoption activities.
• Support AI & Automation Factory and Copilot adoption projects through discovery, content creation, testing, documentation, and preparation of showcases and demos.
• Maintain accurate project documentation and status updates to ensure alignment across internal and client teams.
• Proactively build knowledge of Microsoft 365, Copilot, Power Platform, AI concepts, and cloud technologies to enhance the quality of delivery.

Requirements

• Achieved a 2:1 Bachelor's degree in Business Management, Economics, Computer Science, Business IT, or a technology-related field.
• A strong "people person" with high emotional intelligence, able to understand stakeholder needs and what motivates different audiences.
• Highly creative thinker who is comfortable proposing fresh ideas and approaching challenges from new angles.
• Excellent written and verbal communication skills, with the ability to produce clear copy, compelling presentations, and engaging campaign content.
• Confident presenting to groups and adapting messaging and style for different stakeholder levels.
• Demonstrates genuine curiosity about AI, Microsoft 365, Copilot, cloud technologies, and how they can transform ways of working.
• Some relevant work experience, such as an internship, placement year, or part-time role, ideally in a communications, marketing, or digital environment.
• Proactive, organized, and collaborative, with a willingness to learn quickly and take ownership of tasks in a fast-paced consulting setting.

We Offer

• Opportunity to be part of a Graduate Programme / Job Rotation Programme lasting 19 to 24 months.
• Partial remote working options.
• Structured learning, mentoring, and hands-on project work to build expertise in Microsoft 365, Copilot, Power Platform, AI concepts, and cloud technologies.

About the Company

Reply specializes in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialized companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply's services include Consulting, System Integration, and Digital Services.

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.