Group Director, Client Partner

About the Position

Group Director, Client Partner

The tl;dr: You’ll be the beating heart of one of DEPT®'s Paid Social strategy and activation teams for one of the world’s most iconic brands in the social media space. At DEPT®, we don't just fill roles, we create careers. If you're ready to redefine what Paid Social strategy and activation looks like for brand awareness media leadership, we'd love to meet you.

We’re hiring a Group Director, Client Partner to be at the heart of the operation for one of our flagship global partnerships to drive brand awareness and user influence in the social media space. This role is perfect for someone who thrives at the intersection of changing user’s brand perceptions, has an affinity with pushing the barriers around topics such as brand lift studies and user influence. This person is someone who thrives on partnering closer with both Paid Social strategists and activation teams to drive end-to-end media excellence and redefine how user awareness is achieved and measured.

As a Group Director, you oversee a team of extremely passionate, qualified, and experienced Paid Social awareness specialists. You are the connecting tissue between the sheer brainpower of the specialists and the strategic lead(s) on the client, ensuring alignment with the client’s vision. You drive incremental influence and user awareness leveraging Meta Ads, and have a deep understanding of Paid Social strategy, test methodologies, and thrive on out-of-the box thinking to disrupt best practices.

To achieve your goals in this role, you will maintain senior-level agency relationships with the client’s counterparts and consult on the best path forward to achieve tactical goals developed in relation to the client vision with the other cross-channel leads. Furthermore, you have experience building top-of-class teams and processes to adapt to client needs fast.

You are experienced in consulting for varied clients in the digital marketing space, inclusive but not limited to public affairs, retail, technology, and user privacy. You are capable of influencing user perception leveraging targeting and creatives within DEPT®’s Paid Social offering.

Success in this role after 12 months looks like:

• You’ve built strong relationships with key client stakeholders and your DEPT team, and are seen as the go-to expert for all things Paid Social strategy and activation.
• Your team is firing on all cylinders, delivering consistently excellent performance across Meta Ads with clarity, accountability, and collaboration.
• You’ve successfully launched an expanded team and broken down silos across the entire planning and activation process, ensuring we are at the forefront of all applicable conversations.
• You have successfully positioned yourself and team as partners as not order takers, identifying and building processes and documentation to better help unify the clients businesses, eliminating individual business silos and more continuity across campaigns.
• You’re helping the client push the edge of what’s possible whether through a new targeting model, a measurement approach, or new platform feature.
• You’re laying the groundwork for the next chapter, whether that’s deeper measurement, test and learn roadmaps, and bold POVs on how the client can drive the strongest brand lift possible.
• You’ve successfully helped support the team in navigating up to twelve different sub-units within the clients business at once and can work autonomously on larger initiatives.

Responsibilities

• Lead the end-to-end development and delivery of awareness focused Paid Social programs across Meta Ads; partnering with specialist leads to ensure executional excellence and innovation.
• Co-create and drive the global Paid Social roadmap for the client in close collaboration with DEPT® strategists, project managers, and media planners based in the United States and United Kingdom.
• Act as a senior lead across all client and internal touchpoints, ensuring seamless integration of processes and updates across teams in the United States and United Kingdom for a variety of different audiences inclusive of consumer and some B2B.
• Oversee the teams that translate brand and product strategy into activation plans that drive measurable outcomes, especially in awareness and consideration.
• Lead the integration of brand lift study data and results into broader marketing and performance strategies, tying these types of data points to business impact.
• Work closely with client stakeholders across Paid Social strategy, media planning, activation, and marketing stakeholders to align on budgets, KPIs, and evolving changes in planned versus delivered outcomes.
• Be the strategic voice within the cross-functional team, advocating for its role in shaping category leadership.
• Own and nurture senior-level client relationships; become a trusted partner that is not just focused on short term commercial success but a long lasting partnership.
• Provide resourcing recommendations and continuously monitor the effectiveness and bandwidth of the team (in collaboration with Project Manager).

Requirements

• 10+ years of experience in consumer media or performance marketing ideally at a leading agency, consultancy, or platform.
• Deep understanding of Paid Social mechanics and how audience, creative, and measurement impact each other.
• Experience leading multi-disciplinary teams of specialists with accountability for strategy, performance, and operational quality.
• Ability to confidently navigate client-side marketing, measurement, and planning teams, providing strategic clarity and earning trust.
• An analytical mindset with experience using data to tell stories, inform decisions, and optimize investments.
• Collaborative, empathetic leadership style with a bias toward clarity, accountability, and shared outcomes.
• Experience working with complex, matrixed client orgs with multiple stakeholders and objectives.
• Profound comprehension of brand lift studies: what they are, how to properly assess set-up, measurement, and how to translate learnings into tests or future iterations.
• Extensive knowledge on Meta Ads activation and strategy: current best practices, up and coming features, and the ability to view a campaign and identify improvement opportunities.
• Willingness to travel to client sites on a quarterly basis.

Nice to Have

• Experience working across multi-market or global accounts, with fluency in regional dynamics.
• Have partnered with internal teams located in different regional markets (EX: United Kingdom) to drive cohesive processes and alignment on narratives around new innovations, process updates, etc.
• Bring experience navigating the consumer marketing category and understand how to reach users based on known and desired brand perception.
• Are passionate about building team culture, mentoring others, and raising the bar in how awareness media is perceived and executed.
• Thrive in disrupting media best practices to craft unique learnings and best practices at a client and business unit level.

We Offer

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

About the Company

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. DEPT® is an equal opportunity employer (EOE). We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay, and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

#LI-Remote

The anticipated salary range for this position is $150,000 - $180,000 USD based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.