Group Product Manager, Customer Acquisition

About Us

Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.

Our Values

• Data driven: Start with truth, measure what matters.
• Courageous: Bias to action; run toward hard problems.
• Innovative: Seek novel, elegant solutions.
• Lean: Do more with less. Build, ship, learn fast.
• Humble: Strong opinions, lightly held.

About the Position

We’re looking for a Group Product Manager, Customer Acquisition to lead a portfolio of high-impact B2C growth products and develop a team of Product Managers. This leader will partner across Product, Engineering, Marketing, Design, and Analytics to identify meaningful customer and business opportunities, translate them into clear strategies, and deliver measurable improvements in growth, conversion, profitability, and customer lifetime value.

Responsibilities

• Set a clear product strategy and portfolio of opportunities across multiple product teams.
• Lead and mentor 4 Product Managers (2 PMs and 2 SPMs), including hiring, coaching, performance management, career development, and raising the quality of product thinking.
• Coach PMs on customer discovery, strategic thinking, experimentation, execution, and business impact.
• Partner with functional leaders to set priorities, allocate resources, and resolve cross-team dependencies and trade-offs.
• Improve the quality and speed of product decision-making, helping teams move from customer insights to validated learning efficiently.
• Enable PMs to operate with autonomy while maintaining alignment and accountability across the portfolio.
• Use AI throughout product development to accelerate insights, prototyping, experimentation, and learning.
• Work remotely from India while collaborating regularly with global teams and maintaining required overlap with U.S. business hours.

Requirements

• Set a clear product strategy and portfolio of opportunities across multiple product teams.
• Lead and mentor 4 Product Managers (2 PMs and 2 SPMs), including hiring, coaching, performance management, career development, and raising the quality of product thinking.
• Coach PMs on customer discovery, strategic thinking, experimentation, execution, and business impact.
• Partner with functional leaders to set priorities, allocate resources, and resolve cross-team dependencies and trade-offs.
• Improve the quality and speed of product decision-making, helping teams move from customer insights to validated learning efficiently.
• Enable PMs to operate with autonomy while maintaining alignment and accountability across the portfolio.
• Use AI throughout product development to accelerate insights, prototyping, experimentation, and learning.
• Work remotely from India while collaborating regularly with global teams and maintaining required overlap with U.S. business hours.

What Success Looks Like

• Product teams have clear strategies, priorities, success measures, and ownership.
• PMs receive consistent coaching and demonstrate measurable growth in their capabilities.
• The portfolio delivers meaningful improvements in revenue, conversion, profitability, or customer lifetime value.
• Teams increase their speed by identifying an opportunity to generate validated customer and business learning.
• Senior stakeholders have clarity and confidence in the portfolio’s direction, trade-offs, and performance.

Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.

About the Company

Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.