HCMC Implementation Consultant

About the Position

HCMC Implementation Consultant

Join ADP as an HCMC Implementation Consultant to help clients onboard and implement our industry-leading payroll and HR solutions.

Locations

• Norfolk, Virginia, United States
• Schaumburg, Illinois, United States

Responsibilities

As a Client Onboarding Specialist, you will:

• Onboard Clients: Create exceptional onboarding experiences for each product or service implementation. Help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
• Implement ADP Technologies: Consult with clients and analyze existing systems, interface requirements, and business processes. Incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
• Partner Internally: Collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
• Multi-Task - Communicate: Work on multiple time-sensitive projects and follow-up items at the same time. Share essential information with clients and the teams you work with at ADP.
• Adhere to a Daily Schedule: Organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the calendar year.

Requirements

• High School Diploma
• 1 to 3 years of experience working in a client service/customer service environment or systems integration environment
• Basic project management skills
• Ability to work overtime hours during peak seasons

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

We Offer

• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

About the Company

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Why ADP?

Because this is the place. The place where you come to challenge yourself, share generously, take risks, and create change. Where you can grow your career with an established, respected, global leader, and feel really good about it.

Inclusion and Diversity

At ADP, we believe the best ideas thrive in an inclusive environment that values diverse perspectives. That’s why we made it the cornerstone of our one-of-a-kind culture.

Corporate Social Responsibility

Whether it’s a volunteer day to work in one of the local communities, or contributing to a charity you’re passionate about, we make it easier to give back.

Life @ ADP

There is no such thing as just another day at the office. Far from it. We believe in collaboration, meaning and friendships. Making an impact, shaping the future together, and putting the “people” into “Always Designing for People.

Ready to join #ADPLife?

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