Head Fraud Services (100%)
Nice to have's
Job description
About the Position
SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Head Fraud Services (100%)
Zurich | bis zu 40% Home Office möglich | Reference 8286
Möchtest du die Sicherheit im Kartengeschäft aktiv mitgestalten und zwei Teams führen, die Betrugsfälle bearbeiten sowie Fraud-Risiken frühzeitig erkennen und wirksam begrenzen? Dann übernimm die Leitung unserer Teams Fraud Services (Monitoring) und Fraud Intelligence.
Als Head Fraud Services verantwortest du die fachliche und personelle Führung der Teams Fraud Services (Monitoring) und Fraud Intelligence. Du stellst einen zuverlässigen operativen Betrieb sicher, steuerst die Weiterentwicklung der Fraud Detection und Prevention und förderst die Zusammenarbeit mit internen sowie externen Partnern.
Responsibilities
- Fachliche und personelle Führung sowie Weiterentwicklung der Teams Fraud Services und Fraud Intelligence
- Sicherstellung des operativen Fraud Monitorings, der Bearbeitung von Betrugsverdachtsfällen und des Fraud Incident Managements
- Steuerung der Analyse neuer Fraud-Trends sowie der Definition, Priorisierung und Wirksamkeitsmessung geeigneter Gegenmassnahmen
- Verantwortung für die Weiterentwicklung des Rule Managements, der Fraud Prevention Prozesse sowie der relevanten Reports und KPIs
- Zusammenarbeit mit Banken, Schemes, Behörden sowie internen und externen Partnern und Vertretung des Bereichs in relevanten Gremien
- Fraud Incident Management bei Fraud Attacken
Requirements
- Abgeschlossene Berufsausbildung oder höhere Weiterbildung mit ausgewiesener Berufserfahrung im Finanz- oder Kartengeschäft
- Mehrjährige Erfahrung im Fraud Management, vorzugsweise im Bereich Debitkarten und TWINT
- Führungserfahrung sowie die Fähigkeit, Teams zielorientiert zu entwickeln und Veränderungen wirksam umzusetzen
- Ausgeprägte analytische und konzeptionelle Fähigkeiten verbunden mit einer strukturierten, qualitätsorientierten Arbeitsweise
- Klare und professionelle Kommunikation sowie sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift
We Offer
Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking, we solve exciting tasks together in teams.
About the Company
SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
If you have any questions, check out our FAQ page or call Julia Schmidt at +41583998670.
For this vacancy we only accept direct applications.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
© SIX Global Services. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Financial Services,IT Services,Payment Solutions
About the Company SIX Global Services is a Swiss company with a strong presence in Switzerland and Spain, operating in 30 locations worldwide. Established in 2008, the company has historical roots dating back to the 1930s. SIX provides technical infrastructure and services to banks and other international financial institutions, including running stock exchanges in Zurich and Spain, offering global clearing and settlement services, and providing secure payment solutions in Switzerland. The company has been recognized as a "Great Place to Work" for eight consecutive years and has received multiple awards, including the Best Workplace title in 2024. Products, Services & Tech Stack Core Solutions Technical infrastructure and services for banks and financial institutions Stock exchange operations in Zurich and Spain Global clearing and settlement services Secure payment solutions in Switzerland Financial information services Technologies & Frameworks SAP technology Corporate applications RPA (Robotic Process Automation) Identity & access management DevOps tools Cyber security (platform security services, IT security, IT compliance management) Digital workspace (client, collaboration, and communication engineering, service desk) Development and test automation Data science Project Scope & Target Clients Client Base Banks International financial institutions Engineering Scale Projects involve high levels of security, data safety, accuracy, and compliance with regulations Mixed teams combining colleagues from different locations Use of agile methodology End-to-end responsibility for processes