About the Position

Head of Change & Tech (Fraud/Risk &AML)

About the Role

Our FRAM (Fraud, Risk Management & AML) function keeps LeoVegas safe, compliant, and ready to grow across every market we operate in. As Head of FRAM Change & Tech, you will lead the function's change, automation, and technology agenda, turning a wide range of improvement ideas into one clear, prioritized, and delivered portfolio. Reporting to the Director of FRAM, you will set a multi-year automation ambition that reshapes how FRAM works, rather than simply improving it step by step. While the role starts without direct reports, it is designed to grow into a leadership position, with a team of change and automation specialists built over time through internal moves and new hires.

You will work as a peer with Product & Technology leadership to secure FRAM's place on company-wide roadmaps, partner with our PIA team to identify and business-case automation and AI-enabled solutions, and work closely with FRAM operational leaders, Compliance, Legal, and Commercial. This is a rare opportunity to shape how a regulated, multi-market business scales its fraud, risk, and AML operations, making sure FRAM is never the constraint on new products, markets, or regulation.

Responsibilities

Lead and prioritize FRAM's change, technology, and automation portfolio, including a multi-year automation strategy
Manage the FRAM priority backlog end-to-end, with transparent tracking and clear accountability for outcomes
Track and report benefits realization, showing value delivered against value promised to the Director and senior leadership
Represent FRAM as a peer in Product & Technology roadmap, resourcing, and governance forums
Identify and business-case automation opportunities with P&T and PIA to reduce manual effort, risk, and cost-to-serve
Lead readiness planning for new regulatory requirements, products, and markets across all licensed jurisdictions from FRAM
Act as the senior escalation point for cross-functional delivery risks and blockers
Build and grow a team of change and automation specialists over time, embedding change management as a core discipline across FRAM

Requirements

Essential Skills

Significant experience leading change portfolios, including prioritization, governance, business cases, and benefits realization
Deep understanding of fraud, risk, and AML operating models, ideally in iGaming, fintech, or another regulated industry
Strong knowledge of automation, AI/ML, and workflow platforms, enough to set direction and hold technology partners accountable
Excellent senior stakeholder management, negotiation, and influencing skills, including with Product and Technology leaders
Proven experience building and leading a team of specialists and driving a delivery-focused culture

Nice to Haves

Experience of regulatory readiness planning across multiple licensed markets, such as differing KYC requirements
A recognized change or portfolio management qualification (e.g., Prosci, MSP, PRINCE2, or Agile)

We Offer

Hybrid work policy
4 weeks of Workation (T&C apply)
Well-being allowance to support your active lifestyle
Private health insurance
Discounts across a range of retailers, gyms, bars & restaurants
We offer an employee assistance program that can provide help and guidance during challenging moments

About the Company

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the iGaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.

Call to Action

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!

Would you be a good fit for the Leo Pride – give us a roar!

As our company working language is English, we’d like to see your CV in English, please

Head of Change & Tech (Fraud/Risk &AML)

Job description