Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Head of Cruise Center, Americas
Location: Miami, FL, United States
Business: Maritime
Position type: Full Time
Contract type: Permanent Employee
Job ID: 6607
Overview
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Maritime
We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. That means we’re continually investing heavily into R&D for new services and solutions while proactively assessing what the industry needs today and tomorrow.
About the Role
DNV is seeking a forward-thinking and customer-focused Head of Cruise Center, Americas, to lead our cruise business across the Americas. This role is central to our growth and success in the region, with a strong emphasis on building trusted client relationships, staying ahead of market trends, and ensuring operational excellence. The Head of Cruise Center Americas will report to the Regional Manager Americas, in Houston, and be a member of the Regional Leadership Team. This position will be located in our Sunrise, Florida office to service/grow the cruise client base in the Americas.
What You'll Do
- Drive growth in the Americas cruise market: Lead the efforts to increase market share for DNV within the cruise segment, both for new buildings, ships in operations, and advisory services.
- Shape the regional cruise strategy: Define and coordinate strategic and tactical plans for the cruise segment in close collaboration with global cruise centers and strategy teams.
- Lead the DNV Americas Cruise Center: Build and develop a high-performing team across business development, key account management, and customer delivery.
- People Management: Execute and monitor leadership and HR management according to the DNV People Policy and relevant instructions for Technical Service Managers and Key Account Managers reporting into the Cruise Center.
- Develop new business and services: Translate market insights into service improvements, innovation, and growth of the advisory portfolio.
- Lead sales and marketing execution: Plan, guide, and continuously improve regional sales and marketing activities.
- Own key client relationships: Fill the role as Key Account Manager (KAM) for selected customers.
- Position DNV as a trusted partner: Reinforce and strengthen our reputation as a professional, creative, and solution-oriented partner to the cruise industry.
Requirements
- Bachelor’s degree or higher in Business, Engineering, or Science or equivalent.
- 10 years of experience from the maritime and cruise industry.
- Strong cruise industry network and credibility with senior stakeholders.
- Strong leadership experience with proven ability to lead and develop teams.
- Commercially driven, with the ability to translate strategy into results.
- Solid track record in business development and client relationship management.
- Excellent English communication skills and the ability to adapt.
- Solid knowledge of DNV products, services, and internal networks.
- Self-starter with a proactive, creative, and solution-oriented approach.
- Committed to DNV values, passionate about business development, and eager to drive innovation.
We Offer
At DNV, we offer opportunities beyond business. In addition to competitive conditions, the right candidate will enjoy working with issues to enhance safety and sustainability in an environment where trust, teamwork, and innovation are core values. Our working culture is based on respect and care and an appreciation of the need for work-life balance.
- Generous paid time off (vacation, sick days, company holidays, personal days)
- Multiple Medical and Dental benefit plans to choose from, Vision benefits
- Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
- Employer-paid, therapist-led, virtual care services through Talkspace
- 401(k) with company match
- Company provided life insurance, short-term, and long-term disability benefits
- Education reimbursement program
- Flexible work schedule with hybrid/remote opportunities
- Charitable Matched Giving and Volunteer Rewards through our Impact Program
- Volunteer time off (VTO) paid by the company
- Career advancement opportunities
About the Company
Since 1864, we’ve been dedicated to safeguarding life, property, and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV, you can expect to deliver career and industry-defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.
Diversity, Equity, and Inclusion
At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice but also a business decision. Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.
Application Process
For more information on our recruitment process, benefits, and career growth opportunities, visit our FAQs page.
Join Our Talent Community
Can't find the right fit? Be the first one to learn about new job opportunities that might be a perfect fit for you.
Disclaimer
Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.