Head of Engineering, Rewards

Remote, Portugal

About the Position

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

We are looking for our Head of Engineering, Rewards to join us in Portugal. This role will be responsible for leading the engineering team in building a full rewards platform across Africa.

Responsibilities

• Owning the technical strategy, architecture, and roadmap for the Rewards Platform end to end.
• Improving the performance, reliability, and depth of the existing cashback product as an immediate first priority.
• Evolving cashback into a broader rewards, retention, engagement, and personalisation platform serving business customers, consumer customers, and sales agents.
• Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
• Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
• Working closely with Growth, Sales, and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
• Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
• Defining architecture standards, engineering processes, and quality metrics, and owning the engineering health of the domain - incidents, production defects, deployment frequency, change failure rate, and developer experience.
• Building the platform to serve customers across multiple geographies as Moniepoint expands.
• Partnering with Product to define the rewards-specific metrics and OKRs that do not yet exist, and holding the team to them.

Requirements

• Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention.
• Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences.
• Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, not a single team.
• Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
• 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• Comfort with our backend environment - Java and Spring Boot - and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
• Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
• Strong collaboration with commercial stakeholders - growth, marketing, and sales - and the ability to translate business objectives into engineering work.

Nice to Have

• Rewards, loyalty, gamification, personalisation, or growth platform experience.
• Fintech or payments experience.

We Offer

• A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
• Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
• Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

About the Company

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Hiring Process

• 60-minute High-level System Design round with one of our Engineering Managers.
• 60-minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60-minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60-minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).