Head of IT (m/w/d)

About the Position

Head of IT (m/w/d)

Karriere Tutor is the specialist for online continuing education. Our goal is to make people more successful and happier in their careers with our training programs. We create opportunities through education and open new career doors for our clients. As Head of IT, you will take on leadership responsibility for a larger IT department with multiple teams and develop the responsible team leads specifically. You will combine strategic thinking with technological understanding and a clear AI-first orientation. You will work closely with the management and our departments and significantly shape our IT and digital strategy. Our IT is in an exciting phase of development: We are introducing a new Learning Experience Platform (LXP), developing our grown system landscape into a lean, scalable, and highly automated architecture, and expanding the productive use of AI throughout the company. You will lead with attitude, stay close to technology and implementation, and create an environment where personal responsibility, learning, and pragmatism are lived. If you want to take on responsibility and actively shape our technological future, we look forward to hearing from you.

Responsibilities

• Development and responsibility of the IT and digital strategy in line with the company goals, including IT governance and enterprise architecture
• Leadership and development of a larger IT department with several teams as well as coaching and development of the team leads
• Establishment of a leadership culture with clear prioritization, personal responsibility, willingness to learn, and pragmatism
• Responsibility for the architecture, operation, and further development of the system landscape with a focus on scalability, stability, performance, and low maintenance effort
• Strategic expansion of AI use in the company – from use cases and data infrastructure to governance, especially with Azure and Microsoft Fabric, to productive implementation and automation of administrative processes
• Selection and introduction of a new Learning Experience Platform (LXP) as well as management of SaaS providers and external providers
• Steering of well-founded make-or-buy decisions based on the total cost of ownership (TCO)
• Technical responsibility for the website as a central sales channel as well as for the consistent data flow from the website via HubSpot to Microsoft Dynamics CRM
• Ensuring information security, IT compliance, and data protection (GDPR) in the IT responsibility area
• Responsibility for the IT budget as well as the efficient use of internal and external resources
• Close cooperation with management and departments to translate business requirements into future-proof technical solutions

Requirements

Required Skills

• Several years of experience in a leading IT position with disciplinary leadership responsibility for multiple teams and team leads as well as strong leadership skills, empathy, and experience in the development of managers
• A pronounced AI-first mindset as well as practical experience with the productive use of AI in the corporate environment, especially knowledge of RAG architectures, vector databases, and LLM integrations
• Sound knowledge in the development and implementation of IT strategies as well as cloud and data infrastructures, enterprise architecture, and IT governance
• Sound experience in the management and further development of the operational IT operation, including IT service management (ITSM), helpdesk, and IT infrastructure
• Experience with IT security, data protection (GDPR), and compliance, ideally in handling sensitive B2C customer data
• Demonstrable successes in the operation and continuous optimization of high-performance B2C websites or digital platforms
• Experience in vendor and license management as well as in the management of external providers and SaaS solutions and in make-or-buy decisions based on the total cost of ownership (TCO)
• Entrepreneurial thinking, pronounced solution orientation, and the ability to set clear priorities even in a dynamic environment
• Successfully completed degree in computer science, business informatics, mathematics, or physics
• Strong communication skills and the ability to work at eye level with management, departments, and technical teams
• Fluent German and English language skills in speech and writing

Nice to Have

• Experience in the EdTech or continuing education environment, ideally with knowledge of AZAV requirements and publicly funded continuing education
• Knowledge of our technological environment, especially HubSpot, Microsoft Dynamics 365, Azure, Microsoft Fabric, Matrix42, and Microsoft Teams
• Experience with the selection, introduction, or further development of Learning Experience Platforms (LXP)
• Experience with the automation and optimization of business processes through the use of AI agents and modern automation solutions
• Experience in the further development of lean, scalable SaaS system landscapes and the integration of different platforms

We Offer

• 100% remote: Work where you feel most comfortable – across Germany. We provide the necessary IT equipment and add 50 € gross on top every month
• Work & Travel: Combine your job with travel – work remotely from the EU abroad for up to 6 weeks per year
• 30 Days of Vacation: Whether you want to travel the world, experience adventures, or simply relax – we give you the freedom to do so
• Further Education: Lifelong learning is part of our company! We support you in your career planning
• Wellhub: For more health, well-being, and exercise – with digital tools and fitness offers on site, completely flexible according to your needs
• Team Spirit: We believe in working together – flat hierarchies, Duz culture, and regular team meetings
• Future-Oriented: We secure you – from occupational pension scheme to childcare subsidy. We think about tomorrow for you and your family today!
• Corporate Benefits: Looking for the next deal? With us, you get numerous discounts and exclusive offers

About the Company

Together. Digital. Successful. – that's Karriere Tutor

Karriere Tutor is the specialist for online continuing education. Our goal is to make people more successful and happier in their careers with our training programs. We create opportunities through education and open new career doors for our clients. We pick up people where they are, set a joint path with them, accompany them until the successful certificate, and support them in finding their dream job.

Apply Now

Do you fit the role? Then simply click on the "Apply Now" button and send us your documents directly via our online form. Do you have any questions beforehand? Then feel free to write to us at [email protected] – we look forward to hearing from you!