Job Description, Responsibilities & Requirements
About the Position
We’re looking for a strategic and hands-on leader to head the Key Account Management function in a fast-paced fintech environment.
Location: Europe (business trips across the EU & UK)
Responsibilities
- Increase LTV and revenue from key clients
- Hit retention and growth targets
- Identify new opportunities for upselling and expansion
- Negotiate with top-tier B2B clients
- Oversee client service quality at every stage of the relationship
- Lead and manage the KAM team: set KPIs, coach, evaluate performance
- Optimize internal processes and remove operational bottlenecks
- Foster a high-performance, client-centric culture
Requirements
- Fluent English (C1+) and Ukrainian
- Willingness to travel across the EU and UK
- 2+ years as a KAM Lead / Head of Account Management
- Proven experience leading teams in fintech with high-risk clients
- Strong grasp of B2B client management on international markets
- Solid background in building and optimizing client service processes
We Offer
- Competitive salary
- Opportunity to work in a fast-paced fintech environment
- Business trips across the EU & UK
About the Company
Apercon is a leading fintech company dedicated to providing innovative solutions in the financial sector.
How to Apply
Send your CV to: [email protected]
➡️ Telegram for contact: @Apercon
Fill out the form provided, attach your resume file, and submit.
Information regarding resume review and feedback will be provided within 5-7 business days.