Head of NwPS Engineering
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Job description
About the Position
Head of NwPS Engineering
Work from Home - US, UK or Spain
Join Vonage and help us innovate cloud communications for businesses worldwide!
About the Role
The Head of NwPS Engineering is a senior VP-level leadership role responsible for the full engineering delivery and technical strategy of Vonage’s Network Powered Solutions business. This is not a delivery management role - it is an engineering leadership role that carries end-to-end accountability for the platform powering Vonage’s fastest-growing business unit.
NwPS is Vonage’s strategic growth engine, commercialising mobile network operator capabilities as developer APIs - including Verify, Silent Authentication, SIM Swap, Number Verification, and Quality on Demand - for enterprise customers across FinTech, Healthcare, Transportation, and beyond. The engineering function that supports it spans multiple squads, complex multi-CSP integrations, a rapidly evolving product portfolio, and an emerging AI and agentic engineering capability.
The Head of NwPS Engineering will own the vision, structure, and execution of this engineering function. They will report directly to the SA NwPS General Manager and serve as a key voice on the NwPS leadership team.
Responsibilities
Engineering Delivery
- Full engineering accountability for: Verify, VNA (Vonage Network APIs), Connectors, Intelligence Engine, Advanced NwPS, and future NwPS products
- Ownership of all NwPS squad delivery across Platform, Network Features, Identity Insights, Frontend, and Verify
- QA Excellence and SDET capability across NwPS engineering
- DevRel engineering in support of the NwPS developer ecosystem
- Operational Excellence, SRE practices, and platform reliability
Architecture
- End-to-end architectural accountability for NwPS engineering
- Direct leadership of the NwPS Architecture function (Architecture Lead reports to this role)
- Ownership of architectural standards, technical design governance, and domain architecture across NwPS products
- Technical decision-making authority for platform design, CSP integration patterns, and engineering standards
Strategic Engineering Leadership
- Agentic AI and MCP engineering strategy and execution
- Engineering roadmap aligned with NwPS product strategy and commercial OKRs
- Representation on the SA NwPS leadership team alongside NwPS Product, Solution Sales, and Strategic BD
- Cross-functional partnership with CTO, Architecture, and SA CPaaS Engineering on shared platform standards and practices
Requirements
Engineering Vision and Strategy
- Demonstrated ability to set and communicate a multi-year engineering vision for a complex, API-native product portfolio
- Experience leading engineering for developer-facing or telco/network API products is strongly preferred
- Proven capability to align engineering strategy with product roadmap and commercial priorities - not just execute against them
Leadership at Scale
- Track record of leading distributed, multi-squad engineering organisations across multiple geographies
- Ability to develop and retain engineering talent at all levels, including squad leads and senior engineers
- Experience managing engineering through periods of significant growth and structural change
Technical Depth
- Strong grounding in API platform architecture, distributed systems, and cloud-native engineering
- Familiarity with CSP/telco network API standards (CAMARA, GSMA) is a significant advantage
- Hands-on architecture experience sufficient to provide meaningful technical guidance to the Architecture function
Execution and Accountability
- History of delivering complex, multi-CSP or multi-partner integrations on aggressive timelines
- Operational rigour: reliability, KTLO management, cycle time, and quality engineering are active leadership priorities, not delegated concerns
We Offer
- Competitive salary: $263,103 - $346,000 USD
- Remote work options
- Opportunity to innovate and lead in a rapidly evolving technical landscape
About the Company
Vonage is a global cloud communications leader, part of the Ericsson group. The NwPS Solution Area is Vonage’s dedicated business unit for Network Powered Solutions - commercialising mobile network operator capabilities as developer APIs for enterprise customers globally. NwPS operates as a standalone business with its own P&L accountability, product roadmap, sales motion, and engineering function.
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There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Ready to innovate? Then join us today.
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