Head of Payments Products

About the Position

Are you passionate about leading an important but complex area through your team and working closely with stakeholders, our delivery teams, and other areas within the bank to deliver on our important agenda?

We believe that people are at the heart of our organization and our successful leaders enable us to realize our strategy.

The Head of Payments Products has end-to-end accountability for the Payments domain. This includes Payments domain strategy, prioritization, delivery, and measurable business, customer, and regulatory outcomes.

This role is the clear owner of what is built, why it is built, and the results it delivers, with a mandate to make and stand behind difficult prioritization and investment decisions in a complex, regulated landscape. You are accountable for end-to-end product ownership across the Payments domain.

Responsibilities

• Own and deliver the Payments product strategy and roadmap aligned with business, customer, regulatory, and technical needs.
• Monitor Payments market and competitor developments to inform product decisions.
• Act as the decision owner for Payments priorities, scope, sequencing, and trade-offs in close alignment with Baltic Banking stakeholders and VDEs.
• Lead, coach, and develop a team of 8 Product Managers accountable for delivery and outcomes.
• Ensure strong, trusted collaboration with stakeholders across business and IT.
• Drive regulatory compliance and delivery of major regulatory initiatives.
• Ensure disciplined execution across the full product lifecycle, from problem definition to value realization.
• Own product, regulatory, and operational risks within the Payments domain.
• Monitor product costs and profitability for the Payments domain.
• Act as Business Product Owner, epic sponsor, and main spokesperson for Payments.
• Represent Swedbank in relevant external and internal forums as required.

Requirements

• Experience leading a product organization in the Payments domain.
• Clear and structured leadership style with strong accountability and ownership in a matrix organization.
• Demonstrated ability to own end-to-end delivery and make decisions in complex, highly regulated environments.
• Experience working closely with technology organizations in delivery-focused setups.
• Experience with agile development principles, such as SAFe.
• Strong communication skills, including translating regulatory and technical changes into business value.
• An internal and/or external network within the financial sector is a benefit.
• Relevant formal education, e.g., a Master’s degree.

We Offer

• Personal and professional growth through self-leadership and continuous development.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.
• Benefits such as our share-based reward program Eken, company pension plan, employee offer for banking products, health insurance.

About the Company

We serve local communities, where we are proud to play an important role as being a key part of the financial system.

We are dedicated to developing close relationships with about 7.3 million private and 553,000 corporate customers.

Our passion is to help people to save for a better future. We work every day to support people, businesses, and society to grow by promoting a healthy and sustainable economy.

Location

• Tallinn, Estonia
• Rīga, Latvia
• Vilnius, Lithuania

Employment Type

• FULL_TIME

Work Location Type

• Hybrid

Salary

• €5,250 - €9,550 gross per year

Swedbank does not discriminate against anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion, or disability – everybody is welcome.