Head of Territory Management

About the Position

Deliveroo, now part of DoorDash, is seeking an exceptional Head of Territory Management to join our growing team in London. This role is pivotal in managing a team of Territory Managers across London, developing key local restaurants, and driving business performance. You will work closely with Sales Managers and Client Partners to optimize operational efficiency and build strong partnerships with restaurant owners.

Responsibilities

• Lead and support a team of up to 6 territory managers.
• Develop a territory-level strategy to retain and develop the best local selection of restaurants.
• Set and achieve territory KPIs at both macro and micro levels.
• Drive business performance through Partner Marketing, Advertising Sales, and Visibility.
• Optimize the operational performance of restaurant offerings.
• Identify new partnership opportunities with top restaurants.
• Cultivate deep relationships with restaurant partners.
• Provide on-the-ground knowledge and context about the city to the wider Deliveroo team.
• Act as an ambassador of Deliveroo's mission, brand, and product at industry and trade events.

Requirements

• Line management experience of junior to mid-level employees.
• Experience in commercially focused roles.
• Strong problem-solving skills and ability to interpret and devise data-based strategies.
• Strategic and operational experience.
• Presentation and upward influencing skills.
• Outstanding communication and interpersonal skills.
• Ability to take the initiative and adapt to constantly changing work environments.
• Desire to work with restaurants and build strategic partnerships.
• Experience using Salesforce or similar software.
• Desirable: Multilingual skills in Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay.

We Offer

• Opportunity to be part of a fast-growing business in a rapidly expanding industry.
• A technology-driven company at the forefront of the food and shopping industry.
• A workplace that values diversity, equity, and inclusion.
• Competitive benefits and professional development opportunities.

About the Company

Deliveroo, now part of DoorDash, is committed to transforming the way people shop and eat by connecting consumers, restaurants, shops, and riders. We are a technology-driven company with a mission to make access to food and products more convenient and enjoyable. We value autonomy, ownership, and are always looking for new ideas to drive our mission forward.

Diversity, Equity, and Inclusion

At Deliveroo, we believe a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

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