Head Relationship Management, UK / EU
Nice to have's
Job description
About the Position
SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Head Relationship Management, UK / EU
London | Hybrid 80-100% | Reference 8232
At SIX, we are at the heart of the financial ecosystem, providing critical infrastructure and services that enable the smooth functioning of global capital markets. As Head of Relationship Management, you will play a pivotal role in strengthening and expanding our strategic partnerships with banks, broker-dealers and other financial institutions across the Securities Services value chain.
As a team lead you will drive client engagement, identify growth opportunities and ensure clients maximize the value of SIX's post-trade solutions, including Clearing, Custody & Asset Servicing, Securities Finance and Trade Repositories. Working closely with colleagues across Sales, Product, Operations, Risk and Compliance, you will shape client strategies, influence business development initiatives and represent SIX as a senior ambassador in the financial market.
This is an exciting opportunity for a commercially minded leader with deep post-trade expertise who is passionate about delivering exceptional client experiences, fostering high-performing teams and contributing to the continued growth and success of SIX's international business.
Responsibilities
- Ensure that strategic relationships with banks and broker/dealers are established and further developed at the respective levels in order to grow the business across the various business lines.
- Identify and execute cross-selling and upselling opportunities, in close collaboration with your team and the dedicated sales colleagues, across the value chain, ensuring clients benefit from the full suite of services.
- Work closely with cross-functional teams such as Sales, Product & Business Development, Operations, Risk and Compliance identifying and addressing clients’ needs and opportunities, to incorporate new solutions and mandates.
- Collaborate with other business units referring x-sell opportunities.
- Articulate and actively manage individual client account business plans, set targets, internal reporting and to ad-hoc inquiries.
- Representation of SIX in the financial market as senior representative (networking events, forums, etc.).
Requirements
- A minimum of 10 years of experience in a Post-Trade relationship management role within the financial industry (B2B).
- Experience as a team lead is preferable.
- Solid understanding of our core business and respective market and client requirements.
- Structured and thorough approach to lead/guide a team and interact with a broad range of internal and external stakeholders.
- High level of customer orientation, communication and interpersonal skills.
- Excellent organizational, reporting and presentation skills.
We Offer
Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking, we solve exciting tasks together in teams.
About the Company
SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
If you have any questions, check out our FAQ page or call Anthony Mills at +44 207 550 5407.
For this vacancy we only accept direct applications.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
© SIX Global Services. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Financial Services,IT Services,Payment Solutions
About the Company SIX Global Services is a Swiss company with a strong presence in Switzerland and Spain, operating in 30 locations worldwide. Established in 2008, the company has historical roots dating back to the 1930s. SIX provides technical infrastructure and services to banks and other international financial institutions, including running stock exchanges in Zurich and Spain, offering global clearing and settlement services, and providing secure payment solutions in Switzerland. The company has been recognized as a "Great Place to Work" for eight consecutive years and has received multiple awards, including the Best Workplace title in 2024. Products, Services & Tech Stack Core Solutions Technical infrastructure and services for banks and financial institutions Stock exchange operations in Zurich and Spain Global clearing and settlement services Secure payment solutions in Switzerland Financial information services Technologies & Frameworks SAP technology Corporate applications RPA (Robotic Process Automation) Identity & access management DevOps tools Cyber security (platform security services, IT security, IT compliance management) Digital workspace (client, collaboration, and communication engineering, service desk) Development and test automation Data science Project Scope & Target Clients Client Base Banks International financial institutions Engineering Scale Projects involve high levels of security, data safety, accuracy, and compliance with regulations Mixed teams combining colleagues from different locations Use of agile methodology End-to-end responsibility for processes