Job Description, Responsibilities & Requirements
About the Position
Luxoft is seeking a Health Information Systems Analyst with 2-3 years of experience in Production Design, Build, and Troubleshooting for Oracle Cerner EHR environments in Mumbai, India. This role is designed for early-career professionals who are eager to grow their technical skills in healthcare IT while working under the mentorship of experienced consultants and technical leaders.
Responsibilities
- Provide L2/L3 production support for 3M 360 Encompass and HDM (Healthcare Data Management) applications integrated with Cerner Content 360
- Monitor system performance, batch jobs, and interfaces to ensure 24x7 system availability
- Analyze, troubleshoot, and resolve production incidents, data issues, and system errors within defined SLAs
- Participate in design, build, and configuration of 3M 360 rules, workflows, and content mappings
- Configure Content 360 components, clinical documentation content, and coding logic based on business and clinical requirements
- Support enhancements, upgrades, and new releases of Cerner Content 360 and 3M applications
- Work closely with clinical, coding, revenue cycle, and IT teams to understand issues and requirements
- Engage with Cerner and 3M vendors for ticket resolution and escalation management
Requirements
- Must have
- 3M 360 and HDM support
- Two to three years of Production Design, Build, and Troubleshooting.Cerner Content 360
- Nice to have
- Solarity
- Scanning
Languages
- English: C1 Advanced
We Offer
- Opportunity to work in a dynamic and innovative environment
- Mentorship from experienced consultants and technical leaders
- Exposure to Cerner infrastructure, system workflows, and healthcare technology best practices
About the Company
Luxoft is a global provider of digital transformation and technology services, empowering businesses to thrive in the digital age. With a focus on innovation and customer success, Luxoft delivers end-to-end solutions that drive growth and efficiency.